Park guest's vehicle, bring guests vehicles down from garage, help guests with luggage, and drive guests to and from the oversize lot.
ADDITIONAL REQUIREMENTS
Constant direct contact with guests
Fast paced work area that requires directing guests and answering guest questions
Work may be performed in confined areas, entail various conditions of hot, cold, noisy, smoky, dimly lit or brightly illuminated, moving objects, high places, slippery surfaces and exposure to solvents/oils, fumes/odors, dirt/dust
Work requires knowledge and use of electrical, mechanical and computer equipment and flame/heat generated devices
Work may be performed with others, around others, with verbal contact and/or face-to-face contact
Work may include shift work and be performed inside and outside
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
Parks guest's vehicles
Proper and safe use of the man-lift
Retrieves guest's vehicle from parking garage and secure the guest's vehicle
Hangs keys on the keyboard on the proper hook
Remove keys from the keyboard and properly match the valet ticket numbers
Files valet tickets in the ticket rack provided
Answer the phone professionally and courteously
Maintains cleanliness of key booth
Keeps the valet office door closed when absent from the office
Drives guests with oversized vehicles to the employee lot and returns guests to their vehicles
Allows no one to park outside the valet office without leaving his or her key with Valet
Tickets guest vehicles and help them with luggage
Move luggage and or call a bell person
Pull luggage out of the luggage room for guests when bellmen is unavailable
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Perform other job-related duties as assigned
Parks guest's vehicles
Proper and safe use of the man-lift
Retrieves guest's vehicle from parking garage and secure the guest's vehicle
Hangs keys on the keyboard on the proper hook
Remove keys from the keyboard and properly match the valet ticket numbers
Files valet tickets in the ticket rack provided
Answer the phone professionally and courteously
Maintains cleanliness of key booth
Keeps the valet office door closed when absent from the office
Drives guests with oversized vehicles to the employee lot and returns guests to their vehicles
Allows no one to park outside the valet office without leaving his or her key with Valet
Tickets guest vehicles and help them with luggage
Move luggage and or call a bell person
Pull luggage out of the luggage room for guests when bellmen is unavailable
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Perform other job-related duties as assigned