Valet/Concierge - Turtle Creek

• LOCATION: Oak Lawn - Turtle Creek
• SCHEDULE: Full Time: 3:00 pm to 11:00 pm. Friday to Monday or Thursday to Sunday. This is a four-day-per-week position, with opportunities to work a fifth day and additional overtime when available.
• Pay rate: $17- $18
• MUST HAVE A VALID DRIVER"S LICENSE*

ABOUT US

Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service, maintaining high standards, and creating welcoming communities where residents truly feel at home. Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service.

ABOUT THE ROLE

The Valet / Concierge serves as a key point of contact for residents and guests, providing a high level of service that reflects the quality and professionalism of a luxury residential community. This role combines valet services with front-facing concierge support, ensuring a welcoming, safe, and well-organized environment. As one of the first impressions of the property, this position requires strong customer service skills, professionalism, and attention to detail.

WHAT YOU'LL DO

• Greet residents, guests, vendors, and contractors in a courteous, professional, and service-oriented manner.
• Provide valet services, including safely parking and retrieving resident and guest vehicles.
• Verify authorization of visitors and direct individuals to appropriate areas of the building.
• Answer incoming phone calls using professional telephone etiquette and relay messages promptly.
• Coordinate and manage deliveries in accordance with property procedures.
• Maintain accurate security, service, and access logs.
• Safeguard and properly manage keys and access items issued during shifts.
• Monitor the lobby, entry areas, and common spaces to ensure safety, cleanliness, and order.
• Understand and follow building safety and emergency procedures, reporting incidents or concerns immediately to management.
• Maintain a professional appearance at all times, whether wearing a provided uniform or approved professional attire.
• Build positive, respectful relationships with residents, guests, vendors, and fellow team members.