Job Description
The role of the Valet Greeter is to complete every customer interaction pleasantly and courteously while ensuring safety. As key players in delivering exceptional customer service, they should also have strong communication skills, work well under pressure, and be comfortable working in a fast-paced environment.
Schedule: Full Time, Flexible days/hours
Responsibilities
Make exceptional guest experiences the priority in every interaction.
Per company and site-specific guidelines, contribute to a safe environment for all guests and employees.
Maintaining a ready-to-serve posture that is welcoming to guests
Be polite and smile at all guests and prioritize the interaction when assistance is needed.
Prioritize assisting guests before other tasks.
Working efficiently, without rushing, to assist guests.
Use VPNE-preferred word choices while speaking with guests.
Provide information about the property per hotel brand guidelines.
You will be responsible for keeping the arrival area clean and tidy, including picking up any trash or debris and monitoring the overall appearance of the ramp.
Replace tickets as needed.
You will ensure the operation is safe for customers and staff by following all safety protocols and reporting hazards or incidents.
Years of Experience: Entry LevelLanguage Skills: Proficient in English, both verbally and writtenEducation Requirements: High school diploma/GED
Requirements:
Ability to read, write and verbally communicate in English
Effectively maneuvering around various locations inside and outside while engaging in bending, prolonged standing, running, and prolonged sitting in all weather conditions.
Ability to receive medical and security clearance for one or more locations
Strong sense of customer service
Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds
Be at least 18 years of age.
Be able and willing to smile during every customer interaction.
Maintain uniform standards while around the account.
Skills
Ability to create relationships with customers.
Organization
Strong problem-solving abilities
Numbers & Facts
| Location | West Palm Beach, FL |
| Industry | Travel, Transportation and Tourism |
| Company Size | 1,500 to 1,999 employees |
| Year Founded | 1990 |
| Website | http://www.vpne.com |
About Company
About Us
VPNE Parking Solutions is the parking and transportation business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, universities, events, and hospitality companies throughout the nation.
At VPNE we help our clients maximize the value of their parking and transportation assets with our differentiating customer care and our expert, business-driven management services.
Founded in 1990, VPNE provides custom designed parking, transportation, and support services solutions to the Healthcare, Hospitality, Real Estate, Education, and Event Industries. We believe our responsibility is to drive our client's business and build their brand.
Our Approach
We spend time truly understanding our client’s business and values. We then design a parking and transportation operations plan to enhance their business and build their brand with our expert management, extraordinary people and exceptional service. We also provide additional services to ensure that all aspects of our clients' business is successful and their customers are happy.
By making VPNE "The Employer of Choice", we attract and retain impressive people. We treat our team with respect and help them develop professionally as well as personally. We provide health, dental, vision, and life insurance, 401k, tuition reimbursement as well as industry leading management training from the Disney Institute in Orlando, Florida and the Ritz Carlton headquarters in Chevy Chase, Maryland.