Academic Research, Analysis Skills, Coaching, Communication Skills, Conferences, Cross-Functional, Customer Relations, Healthcare, Healthcare Quality, Hospital, Leadership, Lean Six Sigma, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Operational Strategy, Patient Care, Performance Analysis, Performance Metrics, Physical Demands, Presentation/Verbal Skills, Process Analysis, Process Development, Process Improvement, Project/Program Management, Quality Metrics, Reporting Skills, Six Sigma Black Belt, Statistics, Strategic Planning, Team Player, Technical Support, Training/Teaching, Value Analysis, Value Engineering
Overview
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission.
EO/AA Senior Value Engineers are process improvement experts who apply lean six sigma (LSS) principles and methods to healthcare processes to increase value at University of Utah Health Care where value is defined by the value equation: Value = (Quality+Service)/Cost. Senior Value Engineers apply LSS expertise at a black belt level to patient value streams. They provide leadership, facilitation, coaching, teaching, and consultative technical support to UUHC process owners. Value Engineering is part of Strategic Initiatives which reports to the Chief Operating Officer and Chief Medical Quality Officer. Incumbents may adopt one or more specialty knowledge areas. This position is not responsible for providing care to patients.
Corporate Overview:
The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
- Facilitates multidisciplinary teams by partnering with clinical, operational, and administrative teams.
- Develops and maintains collaborative working relationships with internal clients.
- Executes basic project management including identifying obstacles and escalating when appropriate.
- Selects and performs process analyses. Some analyses require inferential statistics.
- Collaborates with sibling departments to execute system level process improvement and monitor performance metrics.
- Coaches teams and leaders on LSS principles and techniques.
- Assesses organization readiness, and makes on-the-spot judgments about when to advocate for change.
- Develops and delivers value improvement training.
- Provides expert consultation and advice to sponsors, champions, and executives.
- Assesses value improvement work goals for alignment with strategic goals and policies.
- Attends meetings, conferences, and seminars as required or directed.
- Develops an understanding of our operational strategy, market, and patient populations.
- Identifies process improvement opportunities within the Value Engineering department.
- Performs other similar and related duties as required or directed.
Knowledge / Skills / Abilities
- Ability to manage self (self-motivating, self-disciplined): Work in teams with minimal daily input from management.
- Ability to work independently and adapt in a fast-changing work environment.
- Ability to Initiate and manage projects with initially vague goals and boundaries.
- Ability to facilitate teams. Help colleagues find the best paths within LSS principles.
- Ability to share information openly and proactively: organize details of multiple, related issues to present in a logical, cohesive format.
- Develop solutions to complex problems and explain them to stakeholders.
- Demonstrate consistency in high-quality performance and a bias for action.
- Ability to listen well so you can better understand.
- Ability to communicate concisely and articulately in speech and writing.
- Analytical thinking, process thinking, and an instinctive understanding of process variation.
- Excellent judgment and objectivity.
- Knowledge of organizational change principles and practices.
- Strong communication & presentation skills.
- Strong sense of ownership and personal accountability.
Qualifications
Required
- Six years experience applying LSS with demonstrated success.
- Bachelors degree.
- ASQ Black Belt Certification or equivalent.
- Proficiency with Microsoft Office especially Excel, PowerPoint, Word, and Outlook.
Qualifications (Preferred)
- Preferred MBA or equivalent preferred.
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation. This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.
Physical Requirements
U
University of Utah
The state’s oldest and largest institution of higher education, the University of Utah is the flagship university of the state. The University offers more than 100 undergraduate and 90 graduate degree programs to more than 31,000 students (23,500 undergraduate and 7,500 graduate). The University is noted for its high research profile, its diversity of ideas and people, its stunningly beautiful setting and the warmth, friendliness, and collegiality of its faculty staff, and students. Imagine yourself working in a collaborative, creative, respectful environment where everyone’s contribution is needed and appreciated – University of Utah!