Valve Specialist - EPC FCV/I.V

Company Description:

For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas. 

Specialties: 

As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include: 

• Pressure Management 
• Isolation Valves & Actuation 
• Control Valves & Regulators 
• Process Control & Safety Systems 
• Oil & Gas Automation– fiscal custody metering, controls, and SCADA 
• Reliability Solutions & Services 
• Specialty Pumps & Rotating Equipment 
• Instrumentation 
• Maintenance & Repair Services 

DUTIES AND RESPONSIBILITIES:

• Ensures the proper and successful selection and implementation of products and services provided by the Company and the principals represented.
• Supports account manager direction for setting of customer expectations and project completion.
• Supports sales associate with complex applications and sizing/selection.
• Ensures that agreed upon customer expectations are met.
• Operates from customer site for strategic projects.
• Maintains engineering hour log while working on strategic projects to help quantify the value add service Puffer provides.
• Applies product and application knowledge to solve customer problems.
• Participates in the interface with manufacturers, customer, sales and service to provide expertise and direction on proper selection and applications.
• Understands customer’s goals and how the Company provides complimentary value-added solutions.
• Supports consultative relationships with customer to drive dependency.
• Educates customer on the full benefit of products, services, and technology and on the proper application of solutions.
• Identifies additional project opportunities at deployment sites.
• Provides measurements to integrated work process and assists in benchmarking results.
• Seeks to broaden scope of supply to cover as many Puffer-Sweiven products as possible.

QUALIFICATIONS:

Education/Knowledge:

• BS engineering preferred; other degree and minimum 2 years of experience as a Puffer-Sweiven sales associate or equivalent industry experience.
• Strong working knowledge of Fisher engineered product offerings and their application.
• General knowledge of critical service applications and the proper implementation of Fisher Controls product solutions.
• Detailed knowledge on the operation of Fisher First 2.0 system for engineering and specification of product.
• Solid industry knowledge; strong business and technical product knowledge; application knowledge required.

Experience/Skills:

• 3-5 years combined inside sales/outside sales, sales asset management and/or equivalent industry sales experience.

COMPETENCIES:

• Strong interpersonal skills and a demonstrated ability to be part of the team.
• Exhibits strong self-management skills to include adaptability and reliability and dependability; creative, innovative; demonstrates strong initiative; highly motivated.
• Strong problem solving and analytical skills to include the ability to use intuition and technical experience to solve problems and complement data.
• Strong customer service skills including prompt responses to customers, managing difficult customer situations, and meeting customer commitments.
• Self-motivated towards driving successful results.
• Good communication skills to include verbal, written, listening and presentation skills.
• Approaches the position with the understanding of doing it right for the customer and Company while displaying the highest ethical standards.
• Demonstrates cost consciousness by developing and implementing cost saving and revenue generating measures.
• Displays professionalism both in the office and while deployed at customer sites.