Bill Rate $70 - $80
Location: Indianapolis, IN
Duration: 12 months
Role Descriptions: . The Vault CRM Integration Lead owns delivery of the integration workstream end-to-end for a major pharmaceutical client''s Veeva CRM to Vault CRM migration - accountable for the full integration estate from discovery through design, build, system integration testing, UAT support, validation, and hypercare across a multi-org, multi-geography landscape.
The role is the integration delivery owner and primary coordination point across the platform vendor, partner SIs, the client''s data teams, and upstream/downstream enterprise system owners. The Integration Lead governs the tiering model that drives the estimate and true-up, manages cross-team test sequencing and defect triage, and ensures the integration estate is delivered on time, validated, and observable.
Key Responsibilities
- Integration Delivery Ownership
- Own the integration delivery lifecycle across all in-scope integrations - assessment, design, development, deployment, testing, and hypercare - ensuring each is remediated and operational in Vault with no disruption to ongoing business operations.
- Confirm and re-baseline the final in-scope inventory and change types coming out of the discovery phase, including any new integrations introduced during the program.
- Tiering, Estimation & True-Up Governance
- Govern the Tier × Pattern model - applying tier criteria and per-integration counts that drive the integration-rebuild estimate and per-integration test sizing.
- Operate the post-discovery true-up mechanism, intercepting in-flight legacy changes and re-baselining counts at the agreed cadence.
- Cross-System & Multi-Vendor Coordination
- Secure SME availability and sequence test windows around the release cadences of upstream/downstream enterprise systems (ERP, HR, MDM, marketing cloud, monitoring); manage cross-team defect triage and escalate when an external team blocks integration testing.
- Align integration design sign-off with the platform vendor''s gate and operate joint design forums and conflict-resolution paths with the vendor, partner SIs, and the client.
- Wave Sequencing & Environment Readiness
- Drive integration sequencing across the multi-org wave plan, coordinating environment readiness, test-data provisioning, and code promotion for each wave.
- Manage dependencies on vendor-owned components (e.g., Vault Java SDK, core metadata/data migration tooling) so build is not blocked.
- Testing, Validation & Go/No-Go
- Own end-to-end system integration test planning and execution across environments - test scripts, data, execution evidence, defect management, retesting - ensuring upstream and downstream systems are engaged.
- Deliver CSV/validation artifacts to the client''s standards with full requirements-to-evidence traceability, and provide Go/No-Go input per wave based on defects and readiness criteria.
- Observability, Hypercare & Transition
- Deliver the observability connections and monitoring for the integration estate, and lead integration hypercare against P1/P2 SLAs with a defined war-room and triage cadence.
- Execute transition to steady state - runbooks, operational documentation, and knowledge transfer to client Tier 1 / Tier 2 - with formal handover acceptance.
Skills: Digital : Databricks~Veeva Vault Platform~Veeva CRM~Amazon Web Services Data & Analytics
Experience Required: 10 & Above
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.