Vault Supervisor

Job Duties:

• Complete and maintain oversight and coordination of the route and dispatch function
• Controlling the costs of operations
• Safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures
• Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures
• Investigating accidents and processing required paperwork
• Developing and maintaining customer service capabilities among all operations staff.
• Responding to customer inquiries and/or complaints
• Coordinating with sales, other branches and departments, District and corporate staff, other carriers, and vendors
• Controlling overtime hours. Monitoring employee vacation schedules. Maintaining the effectiveness and efficiency of operational functions
• Short and long-range operational planning to meet branch goals
• Communication with all employees to immediately resolve any outstanding issues and/or complaints
• Completion of any and all additional responsibilities that are assigned by the Branch Manager and/or other Management Team Members on an "as needed" basis
• Knowledge of transit vault, coin vault, and CMS operations
• Consult with and accept advice/direction from the Operations/Branch Manager on a daily basis
• Responsible for training, counseling, disciplining, conducting, and evaluating employees under their direction daily
• Communicate with customers on a regular basis
• Communication with sales and administration on an "as needed" basis regarding updates of service, customers, and payroll issues
• Assume limited responsibilities during the absence of the Operations/Branch Manager on an "as needed" basis
• Direct operations to meet broad branch objectives within policy guidelines
• Direct vault operations, including structure and scheduling, establish procedures, and enforce policy
• Profitability of the branch, as related to the quality and efficiency of operations; operation cost within guidelines, as provided
• Control of losses through the implementation of effective risk management, training, supervision, and discipline
• Control of damages and injuries through the implementation of safety programs, training, supervision, and discipline
• High level of observable safety, security, and effectiveness of operating practices and use of equipment
• Leadership by example - modeling appropriate behaviors and regular observation/ monitoring of route activities and crew needs
• Self-development and subordinates through on-the-job training and other training
• Analyze complex factors to decide appropriate actions and resolve situations not covered by set policies or procedures
• Ensure proper balancing of the vault daily for each shift
• Timely completion of monthly commitments as assigned by Operations/Branch

Requirements:

• Minimum of 3 years of operations experience in a vault, cash, or coin processing environment.
• Excellent analytical and math skills and accuracy are essential.
• Must possess solid written, verbal, and interpersonal skills.
• Proficiency with Microsoft Office Suite and banking database systems is required.
• Familiarity with computerized timekeeping systems and cash processing equipment is preferred.
• Must be able to work extended hours, some Saturdays, and some holidays.

• Ability to maintain a stooped or squatting position for several minutes to perform the sorting function.
• Ability to walk continuously between bins, vaults, booths, and counters.
• Ability to stand on the concrete floor for approximately 80 percent of the shift.
• Ability to sign and record numbers by hand, make entries on records, and prepare reports.
• Ability to meet State requirements for handgun license/permit or Security Officer Commission.

As part of the qualification process for the Vault Supervisor position, a Human Performance Evaluation (HPE) is required. This evaluation requires the successful completion of testing in the following areas:

• Lift:
  - 25lbs vertical lift from 10 inches to 66 inches from the floor (1X)

• Lift-Carry:
  - 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X)
  - 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X)
  - 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X)

• Push-Pull:
  - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X)

• Repetitive Coupling:
  - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X each)

Benefits:

Loomis offers one of the most comprehensive employee benefits packages in the industry, which includes:

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry-leading Training and Development