JOB SUMMARY:
The Vendor Compliance Auditor Specialist I is responsible for auditing outbound shipments to ensure compliance in all areas.
PRIMARY RESPONSIBILITIES:
Compliance
• Follows individual retailer standards on all outbound shipments.
• Identifies potential issues such as:
o Label quality
o GS 1 label placement and requirements
o License Place placement
o Contents inside carton match labels (2-3%)
o Pallet accuracy
o Loading of truck
o UPC placement and requirements
o Carton label placement and requirements
o Pallets / strapping requirements
o RFID placement and requirements
o Packing slip requirements
o Product substitution
o Pillow bags closed/wrapped
o Shipping check sheets
• Helps resolve issues that arise from customer chargebacks.
• Alerts warehouse management to the issues and potential resolutions.
• Provides follow up to ensure the recommendations take place to eliminate repeat offences.
Shipping
• Teams with other functioning areas of shipping as needed to help facilitate the overall shipment as accurate as possible.
• Maintains effective working relationships with the shipping department to ensure the shipment audits are effective.
• Assists with troubleshooting and problem solving and escalates where needed. Follows up promptly to ensure ATC expectations are met.
• Utilizes load proofs to capture scanning of GS 1 labels, pictures of pallets and loading of truck to assist with disputing all financial chargebacks.
Auditing
• Audits outbound shipments for accuracy of but not limited to; GS 1 labels, carton content, 2ups match GS1 labels etc.
• Utilizes the label guides and vendor guides that are supplied to the auditor by Vendor Compliance Corporate.
• Maintains C-TPAT certification needs.
• Supports rework team members by auditing outbound shipments and reviewing:
o Product accuracy
o Count accuracy
o 2 UP Labels
o License plate placement
o Price ticket placement and accuracy
o Count accuracy
• Communicates all findings to the VC Team.
• Educates others on:
o VC Saves
o Detentions
o Repeat Offenders
o Customer Requirements
• Report Generation
o Prepares VC Saves reports and weekly recaps to ensure transparency.
Support
• Collaborates with all departments to ensure their personnel is compliant according to our customer’s requirements.
ESSENTIAL QUALIFICATIONS:
• High School Diploma or equivalent.
• 1 year of previous experience in a similar role preferred.
• Good written and verbal communication skills, including the ability to influence others by clearly communicating a position and its desired benefits relative to alternatives.
• Basic computer skills including Microsoft Office (Word/Excel).
• Requires knowledge of Internet access and research.
PHYSICAL DEMANDS:
• Frequent use of upper extremities to perform keyboard functions.
• Ability to consistently stand/walk.
• Ability to occasionally lift and carry up to 50 lbs.
• Ability to maintain a sitting position.