vCIO

Are you a seasoned IT professional with a passion for helping businesses succeed through strategic technology planning and execution? We're seeking a vCIO to act as the primary technology consultant and account manager for a managed services clients. This role is perfect for a business-savvy technologist who thrives on building relationships, solving complex challenges, and driving proactive IT strategies.

Responsibilities of the vCIO will include:

• Own and manage customer relationships for assigned accounts, engaging with business owners, C-suite, and decision-                 makers.
• Collaborate on IT initiatives to support client success, manage technology risks, and create business-centric IT strategies.
• Handle onboarding for new Managed Services clients, ensuring a smooth transition.
• Resolve high-profile support escalations and CSAT (Customer Satisfaction) issues.
• Execute regular Business Reviews with clients and maintain IT strategy plans/roadmaps.
• Assist with procurement requests, including BOM creation, quotes, and licensing.
• Deliver proposals, oversee the sales cycle for IT solutions, and communicate the business impact of technical configurations       in plain language.
• Train and mentor Technical Account Manager (TAM) resources, ensuring adherence to process standards.
• Educate clients on technological trends, best practices, and service offerings.
• Assist with technology budgeting, quarterly and annually.
• Provide guidance on client-specific IT processes to the support center team.

Qualifications of the vCIO:

• Bachelor's degree or equivalent experience in Information Technology.
• 10+ years of IT experience, including consultative roles.
• Proven ability to help clients make informed decisions, resolve high-complexity issues, and manage relationships.
• Strong understanding of current and emerging technology trends.
• Excellent interpersonal, organizational, and time management skills.
• Ability to prioritize and manage multiple client requests and deliverables.
• Exceptional written and presentation communication skills.
• Team-oriented mindset with the ability to lead and train others.

Pay for this position is commensurate with experience and education, ranging roughly from $100,000 - $120,000 DOE.

To see a full listing of all our open positions, please visit:
 https://www.redshiftrecruiting.com/jobs-hiring-near-me

redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.