Are you a seasoned IT professional with a passion for helping businesses succeed through strategic technology planning and execution? We're seeking a vCIO to act as the primary technology consultant and account manager for a managed services clients. This role is perfect for a business-savvy technologist who thrives on building relationships, solving complex challenges, and driving proactive IT strategies.
Responsibilities of the vCIO will include:*Own and manage customer relationships for assigned accounts, engaging with business owners, C-suite, and decision- makers. *Collaborate on IT initiatives to support client success, manage technology risks, and create business-centric IT strategies. *Handle onboarding for new Managed Services clients, ensuring a smooth transition. *Resolve high-profile support escalations and CSAT (Customer Satisfaction) issues. *Execute regular Business Reviews with clients and maintain IT strategy plans/roadmaps. *Assist with procurement requests, including BOM creation, quotes, and licensing. *Deliver proposals, oversee the sales cycle for IT solutions, and communicate the business impact of technical configurations in plain language. *Train and mentor Technical Account Manager (TAM) resources, ensuring adherence to process standards. *Educate clients on technological trends, best practices, and service offerings. *Assist with technology budgeting, quarterly and annually. *Provide guidance on client-specific IT processes to the support center team.
Qualifications of the vCIO:*Bachelor's degree or equivalent experience in Information Technology. *10+ years of IT experience, including consultative roles. *Proven ability to help clients make informed decisions, resolve high-complexity issues, and manage relationships. *Strong understanding of current and emerging technology trends. *Excellent interpersonal, organizational, and time management skills. *Ability to prioritize and manage multiple client requests and deliverables. *Exceptional written and presentation communication skills. *Team-oriented mindset with the ability to lead and train others.
Pay for this position is commensurate with experience and education, ranging roughly from $100,000 - $120,000 DOE.
To see a full listing of all our open positions, please visit: https://www.redshiftrecruiting.com/jobs-hiring-near-me
redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.