Job Description
The VDI Consultant is a specialized technical expert embedded within the customer’s IT environment for a 12-month engagement. This role focuses on the design, deployment, optimization, and support of VDI solutions, primarily using VMware Horizon, Citrix, and Microsoft technologies. The consultant works under the direction of the onsite customer, ensuring virtual desktop environments are secure, scalable, and aligned with business needs.
Responsibilities
Daily Tasks (Directed by Onsite Customer):
About Us
For more than 20 years, NewGen Technologies has solved our clients’ toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ
Responsibilities
Daily Tasks (Directed by Onsite Customer):
- Monitor and maintain VDI environments (e.g., VMware Horizon, Citrix Virtual Apps and Desktops)
- Troubleshoot user access issues, performance bottlenecks, and application delivery problems
- Perform health checks, patching, and capacity planning
- Support endpoint devices including thin clients, zero clients, and mobile access
- Document daily activities, incidents, and system changes
- Assist in designing and implementing VDI architectures using Partner infrastructure (PowerEdge, VxRail, PowerStore)
- Configure and deploy virtual desktops and application pools
- Integrate App Volumes, User Environment Manager (UEM), and profile management tools
- Analyze performance metrics and recommend improvements
- Implement automation scripts (e.g., PowerShell) for provisioning and monitoring
- Support GPU-accelerated VDI for multimedia-rich applications
- Ensure VDI environments meet security standards and compliance requirements
- Configure policies for access control, USB redirection, and endpoint security
- Work closely with customer IT teams and Partner support
- Provide training and documentation to customer staff
- Participate in change management and project planning meetings
- US Citizenship
- Top Secret Clearance
- Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
- 5+ years of experience in VDI design, deployment, and support
- Expertise in VMware Horizon View, vSphere Hypervisor (ESXi), vCenter, Citrix, Microsoft AVD, and Dell infrastructure
- Strong scripting skills (PowerShell, Python) for automation and monitoring
- Familiarity with Active Directory, SCCM/Intune, and M365 administration
- Excellent communication and problem-solving skills
- VMware Certified Professional – Desktop and Mobility (VCP-DTM)
- Citrix Certified Associate/Professional
- Dell EMC Proven Professional
- ITIL Foundation
About Us
For more than 20 years, NewGen Technologies has solved our clients’ toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ
Numbers & Facts
| Location | Virginia |
| Industry | Computer/IT Services |
| Company Size | 100 to 499 employees |
| Year Founded | 1997 |
| Website | http://www.newgentechnologies.com/ |
About Company
NewGen Technologies specializes in developing and implementing solutions to your IT challenges-especially those involving specialized technologies.
Founded in 1997, NewGen grew quickly and became immediately successful because of our primary commitment to satisfying our customers.
Our formula for success is simple-we deliver high quality products and services. We develop and maintain a staff of highly trained, experienced consultants who devise and execute creative, effective solutions to our clients' IT challenges.
Despite NewGen's rapid growth, we keep our organization agile so we can respond quickly as our customers' needs develop. And we keep our overhead in check so we can offer top-tier talent for reasonable rates.
NewGen Technologies, Inc. is a privately held, minority woman-owned small business incorporated in the state of Maryland.
Skills
- Access Controlunmatched
- Artificial Intelligence (AI)unmatched
- Automationunmatched
- Biometricsunmatched
- Business Processesunmatched
- Capacity Managementunmatched
- Change Managementunmatched
- Channel Supportunmatched
- Citrix Certificationsunmatched
- Citrix Product Familyunmatched
- Communication Skillsunmatched
- Computer Scienceunmatched
- Consultingunmatched
- Dell Computersunmatched
- Desktop Environmentsunmatched
- Desktop PCunmatched
- Desktop Virtualizationunmatched
- Documentationunmatched
- EMC Proven Professional Certification (EPP)unmatched
- Embedded Systemsunmatched
- Endpoint Securityunmatched
- Environmental Managementunmatched
- GPU (Graphics Processing Unit)unmatched
- Hypervisorsunmatched
- ITIL (IT Infrastructure Library)unmatched
- Identify Issuesunmatched
- Improvement Metricsunmatched
- Information Technology & Information Systemsunmatched
- Knowledge Transferunmatched
- Microsoft Active Directoryunmatched
- Microsoft Product Familyunmatched
- Multimediaunmatched
- Performance Analysisunmatched
- Performance Metricsunmatched
- Plan Meetingsunmatched
- Problem Solving Skillsunmatched
- Project Planningunmatched
- Python Programming/Scripting Languageunmatched
- Regulatory Complianceunmatched
- Scripting (Scripting Languages)unmatched
- Software Patchesunmatched
- System Center Configuration Manager (SCCM)unmatched
- Technical Deliveryunmatched
- Technical Supportunmatched
- Thin Clientsunmatched
- Training/Teachingunmatched
- USBunmatched
- United States Citizenunmatched
- VMWareunmatched
- VMWare Certified Professional (VCP)unmatched
- VMWare ESX/ESXiunmatched
- VMWare Viewunmatched
- VMWare vCenterunmatched
- VMWare vSphereunmatched
- Windows PowerShellunmatched
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