VDI Support Specialist

Judge Group

Williams Creek, IN

JOB DETAILS
SALARY
$85,000–$100,000 Per Year
LOCATION
Williams Creek, IN
POSTED
1 day ago
Location: Williams Creek, IN
Salary: $85,000.00 USD Annually - $100,000.00 USD Annually
Description:
Position Summary:
We are seeking a highly skilled VDI Support Specialist to join our IT team. This role is pivotal in supporting and maintaining our virtual desktop infrastructure, with a strong focus on Citrix Virtual Apps and Desktops. The ideal candidate is a proactive problem-solver who excels in managing virtual environments, troubleshooting complex issues, and collaborating with cross-functional teams to ensure optimal performance, security, and standardization.

Core Responsibilities:
  • Design & Support: Assist in the design, development, and support of the virtual environment to ensure robust and secure operations.
  • Environment Administration: Maintain multiple virtual images within Citrix Virtual Apps and Desktops, managing updates, optimizations, and security patches.
  • Image Optimization: Independently identify, propose, and implement updates to virtual images to enhance security, ensure standardization, and improve performance.
  • Upgrade Management: Plan and execute virtual image upgrades across development, testing, and production environments with minimal operational disruption.
  • Tier 2 Support: Provide advanced technical support for issues related to the virtual environment, ensuring efficient resolution of complex problems.
  • Change Management: Document, publish, and track all changes to virtual images, ensuring clear communication across the IT Support and Applications teams.
  • Training & Documentation: Develop and deliver training sessions and technical documentation for the Tier 1 IT Support team.
Qualifications and Skills:
  • Education: Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent professional experience).
  • Expertise: Proven experience with Citrix Virtual Apps and Desktops, including design, administration, and support.
  • Technical Knowledge: Strong understanding of VDI technologies, virtual image management (MCS/PVS), and virtualization best practices.
  • Platform Versatility: Experience with VMware, Hyper-V, or other virtualization platforms is highly desirable.
  • Soft Skills: Excellent troubleshooting skills, ability to manage multiple projects independently, and strong collaborative communication skills.
If interested, please apply to this posting for immediate review!

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    Contact: hobrien@judge.com
    This job and many more are available through The Judge Group. Find us on the web at www.judge.com

    About the Company

    J

    Judge Group

    The Judge Group Inc., is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India.

    The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications. If you would like to learn more about The Judge Group visit www.judge.com or call toll free (800) 360-4474.

    COMPANY SIZE
    5,000 to 9,999 employees
    INDUSTRY
    Computer/IT Services
    FOUNDED
    1970
    WEBSITE
    https://www.judge.com