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Veeva Vault CRM Integration

Q1 Technologies, Inc
  • Indianapolis, IN
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1 day ago
Q1 Technologies, Inc

Job Description

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Job Title: Veeva Vault CRM Integration
Location: Indianapolis, IN (Onsite)
Job Type: Contract

Job Description:

The Vault CRM Integration Lead owns delivery of the integration workstream end-to-end for a major pharmaceutical client's Veeva CRM to Vault CRM migration — accountable for the full integration estate from discovery through design, build, system integration testing, UAT support, validation, and hypercare across a multi-org, multi-geography landscape.

The role is the integration delivery owner and primary coordination point across the platform vendor, partner SIs, the client's data teams, and upstream/downstream enterprise system owners. The Integration Lead governs the tiering model that drives the estimate and true-up, manages cross-team test sequencing and defect triage, and ensures the integration estate is delivered on time, validated, and observable.

Key Responsibilities

1. Integration Delivery Ownership
  • Own the integration delivery lifecycle across all in-scope integrations — assessment, design, development, deployment, testing, and hypercare — ensuring each is remediated and operational in Vault with no disruption to ongoing business operations.
  • Confirm and re-baseline the final in-scope inventory and change types coming out of the discovery phase, including any new integrations introduced during the program.

2. Tiering, Estimation & True-Up Governance
  • Govern the Tier × Pattern model — applying tier criteria and per-integration counts that drive the integration-rebuild estimate and per-integration test sizing.
  • Operate the post-discovery true-up mechanism, intercepting in-flight legacy changes and re-baselining counts at the agreed cadence.

3. Cross-System & Multi-Vendor Coordination
  • Secure SME availability and sequence test windows around the release cadences of upstream/downstream enterprise systems (ERP, HR, MDM, marketing cloud, monitoring); manage cross-team defect triage and escalate when an external team blocks integration testing.
  • Align integration design sign-off with the platform vendor's gate and operate joint design forums and conflict-resolution paths with the vendor, partner SIs, and the client.

4. Wave Sequencing & Environment Readiness
  • Drive integration sequencing across the multi-org wave plan, coordinating environment readiness, test-data provisioning, and code promotion for each wave.
  • Manage dependencies on vendor-owned components (e.g., Vault Java SDK, core metadata/data migration tooling) so build is not blocked.

5. Testing, Validation & Go/No-Go
  • Own end-to-end system integration test planning and execution across environments — test scripts, data, execution evidence, defect management, retesting — ensuring upstream and downstream systems are engaged.
  • Deliver CSV/validation artifacts to the client's standards with full requirements-to-evidence traceability, and provide Go/No-Go input per wave based on defects and readiness criteria.

6. Observability, Hypercare & Transition
  • Deliver the observability connections and monitoring for the integration estate, and lead integration hypercare against P1/P2 SLAs with a defined war-room and triage cadence.
  • Execute transition to steady state — runbooks, operational documentation, and knowledge transfer to client Tier 1 / Tier 2 — with formal handover acceptance.

Required Skills & Qualifications

Category Details
  • Platform Expertise Veeva Vault CRM and Veeva CRM (Salesforce-based); Vault integration components (Vault REST API, Direct Data API, Spark Messaging); Vault data model and security model; Veeva Align.
  • Integration & Middleware Apache Iceberg / Databricks (or Snowflake); AWS and Databricks integration patterns; Spark Messaging architecture; REST API at scale; Informatica (PowerCenter, IICS, ICRT); MuleSoft; marketing-cloud automation.
  • Delivery Capability Tier × Pattern estimation and true-up governance; SIT planning and cross-team defect triage; multi-vendor delivery alongside platform vendors and client teams; global onshore/offshore delivery across multiple time zones.
  • Compliance GxP validation, 21 CFR Part 11, PHI/PII handling, CSV (IQ/OQ/PQ), requirements traceability, multi-region data residency.
  • Data & AI Iceberg Lakehouse enablement for client AI platforms (targeting, route optimization); MDM integrations (e.g., Reltio).
  • Tools Jira, GitHub, ServiceNow, enterprise monitoring (e.g., Splunk), AWS (Lambda, Glue), Databricks, Vault Dev/QA/Prod environments, VDI/Citrix.
  • Certifications & Experience Vault CRM Certified; Veeva CRM-to-Vault CRM migration experience; 7+ years integration delivery with proven lead role on large-scale, multi-geography, multi-system pharma commercial programs.
  • Skills: Databricks, Veeva Vault Platform, Veeva CRM, Amazon Web Services Data & Analytics
  • Experience Required: 10 & Above

Thanks & Regards,

Sumit Chauhan | Sr. Technical Recruiter
Tel: +1 630-536-8202 Ext. 5561 | Direct: 630-937-0261
sumit.chauhan@q1tech.com | www.q1tech.com |
Over 23 Years of Innovation and Excellence in Delivery of IT Services
Chicago, IL

Numbers & Facts

LocationIndianapolis, IN
IndustryComputer/IT Services
Company Size500 to 999 employees
Year Founded1990
Websitehttp://q1tech.com/

About Company

Q1 consists of experienced and recognized experts providing the capability to respond to market demand in order to provide professional services for our clients including Enterprise software implementations, application integration and technical / functional support.

Q1 has steadily grown into a Quality IT services and solutions organization with the average experience of our team being over 10 years. We have continuously met or exceeded client expectations by delivering professional services and project implementations on time and under budget to help clients truly recognize return on investment.

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Skills

  • Acceptance Testingunmatched
  • Amazon Web Services (AWS)unmatched
  • Apacheunmatched
  • Application Programming Interface (API)unmatched
  • Artificial Intelligence (AI)unmatched
  • Biotech and Pharmaceuticalunmatched
  • Bug Tracking/Defect Managementunmatched
  • Business Operationsunmatched
  • CRM Integrationunmatched
  • Cadenceunmatched
  • Cloud Computingunmatched
  • Code of Federal Regulationsunmatched
  • Conflict Resolutionunmatched
  • Customer Relationship Management (CRM)unmatched
  • Data Analysisunmatched
  • Data Migrationunmatched
  • Data Modelingunmatched
  • Documentationunmatched
  • ERP (Enterprise Resource Planning)unmatched
  • Geographyunmatched
  • GxPunmatched
  • Informaticaunmatched
  • Information/Data Security (InfoSec)unmatched
  • Integration Testingunmatched
  • Javaunmatched
  • Knowledge Transferunmatched
  • Machine Toolunmatched
  • Manufacturing Data Managementunmatched
  • Marketingunmatched
  • Marketing Automation Softwareunmatched
  • Metadataunmatched
  • Middlewareunmatched
  • Multiplatform/Cross-Platformunmatched
  • Process Validationunmatched
  • REST (Representational State Transfer)unmatched
  • Salesforce.comunmatched
  • Service Deliveryunmatched
  • Service Level Agreement (SLA)unmatched
  • System Integration (SI)unmatched
  • System Testunmatched
  • Team Lead/Managerunmatched
  • Technical Recruitingunmatched
  • Technical Supportunmatched
  • Test Dataunmatched
  • Test Scriptsunmatched
  • Testingunmatched
  • Time Managementunmatched
  • Traceabilityunmatched
  • Validation Testingunmatched
  • Vendor/Supplier Managementunmatched

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