Vehicle Diagnostic Specialist

Snap On

San Jose, California

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JOB DETAILS

SKILLS

Acceptance Testing, Aerospace and Defense, Agriculture, Automotive Repair and Maintenance, Automotive Technology, Aviation Industry, Bug Tracking/Defect Management, Communication Skills, Communications Software, Computer Skills, Construction, Contact Management, Copyrights, Data Collection, Data Entry, Diagnostics Solutions/Software, Diversity, Field Trials, Government, Hand Tools, Hardware Quality Assurance, Information Technology & Information Systems, Maintenance Services, Military, Natural Resources, Power Generation, Presentation/Verbal Skills, Regression Testing, Sales, Software Administration, Software Testing, Spreadsheets, Storage Software, Test Requirements, Testing, Willing to Travel, Word Processing, Writing Skills

LOCATION

San Jose, California

POSTED

16 days ago

Overview

The global leader in automotive diagnostic equipment, Snap-on Diagnostics has an immediate opening for a Vehicle Diagnostic Specialist. The successful candidate will be involved in the collection of data and testing of vehicle communication software. Establishing and maintaining contacts to source the vehicles needed to facilitate project requirements. Logging of accurate test results and defects when encountered. The vehicle testing activity may take place in the field (at Independent Shops, Auto Dealerships and Auto Auctions) or in-house dependent on the requirements of the project.

Responsibilities

Key Tasks:

Understands vehicle technology, including demonstrated good knowledge of electronic control units and diagnosis of same
Making vehicle communication recordings of vehicle data when required
Performs in-field vehicle VCS testing for bundle requirements
Regression testing of existing content
Performs in-field vehicle VCS testing for new hardware and products
Daily recording of test details on standardized forms dependent on project
Daily updating test matrices with tested vehicle information
Daily data entry into bug tracking program
Verification of defects once resolved
Escalating serious problems to appropriate management
Interacting with in-house Applications and Software Teams to explain details of problems found (when needed)
Maintaining good working relationships with field test sites
Identifying additional test sites when possible
Awareness of work practices SEQ, Quality and E, H & S system requirements, department's objectives and subsequent changes
The employee will observe confidentiality regarding Snap-on's products and policies and refrain from any disclosure, which may be prejudicial to copyrights or other Intellectual properties

Qualifications

Requirements:

Work Environment:

Mainly field based with some office work and travel required

Qualifications and Skills:

Experience as qualified automotive repair technician
Automotive diagnostic experience using scan tools
Aptitude and willingness to keep abreast of automotive developments and technologies
Experience with computer data entry
Good written and verbal communication skills
Experience using basic word processing and spreadsheet software
Basic computer user knowledge

Preferred:

Recognized Automotive degree, certification, or qualification in Automotive Technology
Established network of automotive contacts, with a willingness to develop more
Automotive diagnostic software testing and troubleshooting

Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran

We strongly encourage people of color, the LGBTQ+ community, veterans and active-duty military, parents, individuals with disabilities, and individuals from all cultural backgrounds to apply. Snap-on is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Snap-on strictly prohibits and does not tolerate discrimination against applicants, associates, or any other covered persons for any reason including race, ethnicity, religion, color, national origin, sex, age, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local laws.

Snap-on Incorporated is a leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services include hand and power tools, tool storage, diagnostics software, information and management systems, shop equipment and other solutions for vehicle dealerships and repair centers, as well as for customers in industries, including aviation and aerospace, agriculture, construction, government and military, mining, natural resources, power generation and technical education.

Snap-on also derives income from various financing programs to facilitate the sales of its products. Products and services are sold through the company's franchisee, company-direct, distributor and internet channels. Founded in 1920, Snap-on is a $4.7 billion, S&P 500 company headquartered in Kenosha, Wisconsin.

About the Company

Snap On

Snap-on Incorporated is a leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services include hand and power tools, tool storage, diagnostics software, information and management systems, shop equipment and other solutions for vehicle dealerships and repair centers, as well as for customers in industries, including aviation and aerospace, agriculture, construction, government and military, mining, natural resources, power generation and technical education. Snap-on also derives income from various financing programs to facilitate the sales of its products and support its franchise business. Products and services are sold through the company’s franchisee, company-direct, distributor and internet channels. Founded in 1920, Snap-on is a $3.7 billion, S&P 500 company headquartered in Kenosha, Wisconsin.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Manufacturing - Other

WEBSITE

http://www.snapon.com

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