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Vehicle Operations Supervisor (39014)

Hertz

Chicago, Illinois

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JOB DETAILS
SALARY
$48,600
SKILLS
Administrative Skills, Amusement Parks, Car Rentals, Coaching, Communication Skills, Conveyor Systems, Cross-Functional, Customer Relations, Dental Insurance, Detail Oriented, High School Diploma, Leadership, Logistics, Onboarding, Operational Support, Operations Management, Organizational Skills, People Management, Performance Metrics, Process Improvement, Productivity Management, Pumps, Reimbursement, Rentals, Staff Motivation, Team Player, Time Management, Vision Plan
LOCATION
Chicago, Illinois
POSTED
1 day ago
At Hertz Rent a Car, we’re driven by excellence and powered by people. Our team thrives in a fast-paced, customer-focused environment where attention to detail and teamwork make all the difference. If you're organized, motivated, and ready to support a dynamic vehicle operation, this is your opportunity to grow with us!

The Vehicle Operations Supervisor role is a management role with the Hertz Corporation that provides leadership and administrative support to all Vehicle Service Associates (VSA). In this role, you will be responsible for strengthening VSA productivity through improved supervision and workflow management. You are responsible for ensuring objectives are met through team execution of day-to-day tasks utilizing collaboration, delegation, and personal action; to include the KPIs of VSA and Transporter’s Productivity. 

Wage: $48,600/yr

What You’ll Do:
  • Host huddles to communicate vehicle priorities and daily goals for employees.
  • Ensure the location is set up for success and the employees have all necessary supplies and cleaning products.
  • Support with lot set-up to ensure efficient flow of vehicles throughout the day.
  • Observe VSA operations, ensuring that all VSAs are complying with standard procedures and quality of work via random car audits
  • Ensure “Conveyor Belt” VSAs are effectively selecting and transporting vehicles; provide guidance on areas for improvement or shifts in vehicle class priorities throughout the day.
  • Monitor radio for any additional requests for support from Vehicle Ops staff.
  • Check daily productivity levels of each employee and highlight strong performance and provide live coaching to poor performers.
  • Ensure Clean pumps, lot, storage and supplies as needed; ensure clean and organized Conveyor Belt role to enhance operations.
  • Host training for newly introduced standards of work in coordination with Vehicle Ops Managers / GMs and support with onboarding.

What We’re Looking For:
  • Must be 20 years of age or older.
  • High School Diploma or Equivalent.
  • 4+ years in an operations role, preferably with increased responsibility.
  • Working knowledge of operational / maintenance logistics or transportation.
  • Must have strong communication skills and attention to detail.
  • Must have the ability to delegate effectively.
  • Must be able to collaborate between interdepartmental teams.
  • Must have strong time management skills.
  • Must be adaptable and flexible, ability to quickly change direction and focus.
  • Must be self-starter with ability to work autonomously.
  • Must be able to work in inclement weather outdoors.
  • Flexible scheduling including nights, weekends, and holidays as needed.
  • Must be computer literate with strong keyboarding skills.
  • Ability to manage, develop and motivate staff; to include process improvement.
 
What You’ll Get:
  • Competitive pay.
  • Discount on Hertz Rentals.
  • Paid Time Off.
  • Medical, Dental & Vision plan options.
  • Retirement programs, including 401(k) employer matching.
  • Paid Parental Leave & Adoption Assistance.
  • Employee Assistance Program for employees & family.
  • Educational Reimbursement & Discounts.
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
  • Perks & Discounts - Theme Park Tickets, Gym Discounts & more.

About the Company

H

Hertz

Hertz is the largest worldwide airport general use car rental brand, operating from approximately 10,090 corporate and licensee locations in approximately 145 countries. Our Dollar and Thrifty brands have approximately 1,400 corporate and franchise locations in approximately 75 countries. Hertz is the number one airport car rental brand in the U.S. and at 130 major airports in Europe. Hertz is an inaugural member of Travel + Leisure's World's Best Awards Hall of Fame and was recently named, for the thirteenth time, by the magazine's readers as the Best Car Rental Agency. Hertz was also voted the Best Overall Car Rental Company in Zagat's 2013/14 U.S. Car Rental Survey, earning top honors in 14 additional categories, and the Company swept the global awards for Best Rewards Program and Best Overall Benefits from FlyerTalk.com. Product and service initiatives such as Hertz Gold Plus Rewards, NeverLost®, and unique cars and SUVs offered through the Company's Adrenaline, Prestige, Green Traveler, and Dream Car Collections, also set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation and operates the Hertz 24/7TM hourly car rental business. The Company also owns a leading North American equipment rental business, Hertz Equipment Rental Corporation, which includes Hertz Entertainment Services. More information about the Company can be found at www.abouthertz.com.


Learn more about Hertz by visiting www.hertz.com


Hertz is an Equal Opportunity Employer.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Travel, Transportation and Tourism
FOUNDED
1918
WEBSITE
http://www.hertz.com

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