Background Investigation, Beverages, Coaching, Communication Skills, Corporate Policies, Customer Relations, Customer Service Management, Customer Support/Service, Farm Management, Food Safety, Interpersonal Skills, Leadership, Lift/Move 40 Pounds, Operational Improvement, Operational Strategy, Organizational Skills, Physical Demands, Restaurant, Revenue Growth, Sales, Sales Support, Team Lead/Manager, Team Player
Looking to earn extra income or to take the next step in your career journey?
Come make an impact by leading team members at Arizona’s most exciting venue -- State Farm Stadium, home of the Arizona Cardinals!
The Event-Day Vending Supervisor is a front-line leadership role responsible for overseeing and actively participating in beverage sales throughout the stadium in a fast-paced, high-energy event environment. This position leads, coaches, and supports a team of Event Day Hawkers who engage directly with guests on the concourse and areas where vending can take place based on event, while also serving guests and contributing to sales efforts as needed. The Vending Supervisor ensures exceptional customer service, drives sales performance, and supports efficient and accountable operations throughout each event. The ideal candidate is energetic, customer-focused, and thrives in a dynamic, high-volume atmosphere, with a passion for leading teams and enhancing the fan experience
This is an event-based role, and hours will vary depending on business needs. Please note that hours are not guaranteed. Availability for evenings, weekends, holidays, and large-scale event dates may be requested of you and/or required.
Essential Duties & Responsibilities
- Walk throughout the concourse to provide front-line coaching and direction to team members.
- Promote and upsell products with urgency and full engagement while creating a fun and memorable fan experience.
- Provide outstanding customer service by greeting guests, answering questions, and maintaining a friendly, professional attitude.
- Provide front-line leadership of Hawkers as assigned.
- Maintain product knowledge and communicate promotions to guests.
- Coach to and monitor to ensure all beverage products are presented in a clean, organized, and appealing manner.
- Model all food safety, alcohol service, and company policies and procedures.
- Track and report opportunities for operational improvements and/or efficiencies.
- Maintain a positive attitude while working in a fast-paced, high-volume environment.
- Work collaboratively with Directors and fellow team members to ensure successful event operations.
Qualifications
- Minimum 2 year of high-volume sales, customer service or restaurant experience preferred
- Minimum 1 year of management experience preferred
- Strong communication and interpersonal skills.
- Outgoing, enthusiastic, and self-motivated personality.
- Ability to work independently while remaining a team player.
- Ability to provide exceptional guest service in a high-energy environment.
- Must be dependable, punctual, and professional.
- Ability to Adapt to fast-paced event environments
- Must be at least 18 years of age.
- Valid Maricopa County Food Handler Card required
- Valid Arizona Title 4 Alcohol Certification required
- High school diploma or equivalent required
Requirements
- Successful completion of background check
- Work non-traditional hours including nights, weekends, and holidays
Physical Requirements
- Ability to work in high-volume environments
- Ability to work in varying temperatures
- Ability to walk continuously and throughout the stadium during entire shift and events.
- Ability to climb and descend stadium stairs frequently.
- Ability to stand and walk for a minimum of 6 hours.
- Ability to lift and carry up to 40 pounds regularly throughout a shift.
- Ability to work in varying indoor and outdoor weather conditions.
Work Environment
Fast-paced, high-energy sports and entertainment venue.
- Frequent interaction with large crowds and guests.
- Part-time, event-based schedule that includes evenings, weekends, holidays, and major stadium events.
- Must be available to work Arizona Cardinals home games and other assigned events at State Farm Stadium.
The above description is not all-inclusive and may include other related duties as needed.
Craft Culinary Concepts is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Note: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of a student or employment Visa (including, but not limited to F-1, M-1, J-1, H-1B, OPT and/ or CPT programs, etc.).