Vendor Account Manager

Vendor Account Manager
Location: Sacramento, CA (95826)
Work Model: Hybrid (2 days/week in office)

We're looking for a relationship-driven and analytical Vendor Account Manager to support and grow a portfolio of vendor partners in a fast-paced eCommerce environment.

In this role, you'll own day-to-day account performance, identify growth opportunities, and collaborate cross-functionally to improve profitability, merchandising, and overall brand presence.

This is a great opportunity for someone early in their account management career who enjoys working with data, building relationships, and driving measurable business results.

• Manage Vendor Relationships: Serve as the primary point of contact for assigned vendors, building strong partnerships and ensuring alignment on goals and performance
• Drive Account Performance: Monitor KPIs, analyze trends, and recommend strategies to improve sales, profitability, and operational efficiency
• Optimize eCommerce Execution: Ensure accurate and compelling product listings, pricing, inventory, and brand presentation across platforms
• Identify Growth Opportunities: Spot gaps and opportunities in product assortment, pricing, and promotions to expand vendor performance
• Problem Solve Proactively: Address account issues quickly and collaborate with internal teams (marketing, merchandising, operations) to resolve them
• Lead Projects & Initiatives: Support vendor onboarding, site audits, competitive analysis, and cross-functional projects from start to finish
• Leverage Data & Reporting: Use reporting tools and spreadsheets to track performance, measure success, and inform decisions

• Strong communication and relationship-building skills
• Analytical mindset with attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Problem-solving and critical thinking skills
• Comfort working cross-functionally with teams like marketing, finance, and merchandising
• Negotiation or influencing experience is a plus

• Bachelor's degree in Business, Marketing, Merchandising, or related field (or equivalent experience) preferred
• 1-3 years of experience in eCommerce, retail, merchandising, buying, or account management
• Experience working with data, reporting, or product information
• Familiarity with eCommerce fundamentals (pricing, promotions, merchandising, conversion optimization)
• Experience with tools like Excel, PowerBI, Google Analytics, or PIM systems is a plus
• Ability to travel and work weekends/holidays as needed

• Salary: $75,000 - $86,000 annually
• PPO Medical (including $0 deductible / $0 out-of-pocket plan options)
• Dental, Vision, Life Insurance and other voluntary benefits available
• 401(k) with company match
• Paid Time Off + Paid Holidays
• Hybrid work flexibility

Compensation details: 0 Yearly Salary

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