Vendor Management Director Infrastructure Portfolio

Your future role at a glance

Department: Strategic Supplier Management

Schedule: Days | Full-time

Location: Remote

Salary: $140,859.84 - $196,350.53

Eligible for an annual bonus incentive

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

How you'll make an impact in this role

• Understanding of complex contractual arrangements with multiple service level requirements, deliverables, and obligations.

• Contracting experience with ability to manage contractual items such as drafting new agreements and modifying existing contractual paper

• Lead strategic relationships with senior leadership and key Managed Services Providers (MSPs) to elevate healthcare service delivery across geographically dispersed teams.

• Drive end-to-end supplier management-overseeing relationship, performance, financial, contract, and risk domains-to ensure vendor obligations directly support operational excellence.

• Enhance and scale supplier management programs by introducing industry best practices that continuously improve third-party performance and accountability.

• Proactively resolve vendor issues using robust tracking and remediation strategies to safeguard quality standards and prevent operational friction.

• Manage complex, multi-million-dollar outsourcing initiatives simultaneously, ensuring vendors meet contractual commitments while keeping team goals on schedule.

What minimum requirements you'll need

Education:

• High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate''s degree/Bachelor''s degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.

What additional preferences we''re seeking

• 5-7 years of proven MSP Vendor Management Expertise: Extensive track record leading formal vendor management processes and managing outsourced Managed Services Provider (MSP) relationships.
• Full-Lifecycle Vendor Governance Experience: Demonstrated mastery across all primary vendor management pillars, specifically Relationship, Performance, Financial, Contract, and Risk Management.
• Excellent business judgment and consensus building skills.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

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