ARIZONA DEPARTMENT OF CORRECTIONSREHABILITATION & REENTRYOur mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements. |
| Job Location: |
| Posting Details: |
| Job Summary: |
Do you have experience facilitating contract and vendor management activities across different departments? Do you have knowledge of project management techniques and effective time management skills? Join our project and vendor management team. Apply today!
The Arizona Department of Corrections Rehabilitation & Reentry (ADCRR) is seeking to fill the Vendor Operations Administrator position. This position is responsible for facilitating contract and vendor management activities across all agency projects. Key responsibilities include developing operational procedures and policies, serving as the project manager for multiple large, agency-wide initiatives, and managing agreements between ADCRR and external vendors. Organize, track, and report on vendor-related activities, including Service Level Agreements (SLAs), while managing day-to-day vendor communications and relationships. Additionally, this role will interface with Agency Business personnel to facilitate project implementation, change requests, and project privatization. Creates and analyzes vendor performance reports based on Key Performance Indicators (KPIs), partners with the Procurement Services Bureau on contract issues, and administers contract updates or amendments.
| Job Duties: |
- Manages operations, open tasks, and vendor agreements
- Coordinates a portfolio of projects by communicating responsibilities and status, identifies risks, and promotes success through collaborative strategies to ensure timelines, budgets, and ADCRR priorities are met
- Develops, organizes, and maintains tracking systems, spreadsheets, and administration of vendor-tiered support, SLA's, and contracts
- Creates vendor performance reports
- Tracks vendor billings and disbursements
- Manages and tracks all vendor-related tickets and issues
- Facilitates the management, planning, implementation, and tracking of all vendors and contract-related activities
- Communicates and builds relationships with vendors/vendors representatives, and Agency Business unit personnel to effectively manage all support-related activities
- Researches, plans, convenes, facilitates, coaches, and manages projects to meet the needs of the Division and Department's high-priority initiatives
- Drives on State business, may involve traveling to off-site locations
- Performs other duties appropriate to the assignment
| Knowledge, Skills & Abilities (KSAs): |
Knowledge of:
- Principles and practices of administration with special reference to organization, management, and continuous improvement
- Change management
- Research strategies and tools
- Project management tools and best practices principles
- State government and department organizational structure
- Confidentiality
- Microsoft Office and the G-Suite/Workplace
Skill in:
- Building and maintaining interpersonal relationships
- Verbal and written communication
- Leading and motivating teams effectively and through positive communication
techniques
- Basic project coordination
- Balancing and prioritizing tasks
- Working collaboratively in teams across program areas
- Synthesizing feedback and adjusting plans accordingly
- Working independently and proactively to resolve issues without much guidance
- Gathering of facts and information
- Effective time management
Ability to:
- Lift/carry 10 lbs.
- Push/pull 10 lbs.
- Walk/run 1 mile
- Respond promptly to customer and stakeholder needs
- Take a customer-centric approach to problem-solving
- Use time efficiently
- Be available consistently and promptly when working remotely
- Communicate activities and results as appropriate
-Demonstrate continuous effort to improve operations and streamline work processes
- Work under pressure while meeting deadlines
- Exhibit personal initiative
- Prioritize effectively
| Selective Preference(s): |
- Associate's degree plus 5 years of project experience and vendor management, coordination of vendor activities, administration of vendor contracts, and tiered support
| Pre-Employment Requirements: |
Employment is contingent on the selected applicant passing a background investigation and possibly a medical/physical examination.
If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
| Benefits: |
We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
- Vacation and sick days with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
- Exceptional retirement program
- Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
- An incentivized commuter club and public transportation subsidy program
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
| Retirement: |
Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.
Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.
| Contact Us: |
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.