One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.
We are looking for an amazing Specialist, Vendor Relations to fill this role, which is based in our Fort Lauderdale office. The Vendor Relations Specialist is responsible for managing and optimizing relationships with internal stakeholders and external vendors to ensure efficient, compliant, and value-driven procurement and vendor management processes. This role leads vendor performance evaluation, contract compliance monitoring, and strategic vendor engagement initiatives. The Specialist drives purchase order accuracy, invoice resolution, vendor account management, and continuous process improvement while ensuring adherence to company policies and industry best practices. This position collaborates closely with finance, legal, operations, and business units to align vendor strategies with organizational objectives and deliver measurable business value.
Here is a summary of what Princess is looking for in its Specialist, Vendor Relations. Is this you?
Responsibilities
Vendor & Stakeholder Management: Builds and maintains strategic relationships with key vendors and internal stakeholders. Leads vendor performance reviews, negotiates service improvements, and ensures clear communication channels for issue escalation and resolution.
Purchase Order & Transaction Management: Oversees the creation, tracking, and optimization of purchase orders. Ensures accuracy, timeliness, and proper documentation while identifying opportunities for process efficiency and cost savings.
Invoice Management & Financial Reconciliation: Leads invoice validation processes, resolves complex discrepancies with Accounts Payable and vendors, performs detailed vendor account reconciliations, and ensures timely and accurate payment processing.
Compliance, Risk Management & Documentation: Ensures procurement activities comply with company policies and regulatory requirements. Conducts regular audits, maintains comprehensive procurement records, and supports internal and external audit activities.
Process Optimization & Strategic Initiatives: Leads the development and implementation of vendor management best practices, standard operating procedures, and process improvements. Identifies and implements technology solutions to enhance vendor management efficiency.
Performs other duties as assigned
Requirements
Bachelor''s degree in Business Administration, Supply Chain Management, Finance, or related field required
Advanced proficiency in Microsoft Excel, including data analysis and reporting
Proficiency in Microsoft Office Suite and collaboration tools
5+ years of progressive experience in vendor management, procurement, supply chain, or finance operations
Demonstrated experience managing vendor relationships and conducting performance reviews
Proven experience with invoice validation, account reconciliation, and dispute resolution
Experience working with enterprise procurement or financial systems (e.g., Oracle, SAP, ServiceNow, Coupa, or similar)
Experience developing and implementing process improvements
This position is considered Hybrid and follows the Company's schedule of four days in the office per week (Monday - Thursday)
Beginning in 2028, this position will remain on the same Monday -Thursday in-office schedule but will transition to our new headquarters in the Miami, FL area.
What You Can Expect
Our Culture… Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/
Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com
Bij Holland America Line geloven we dat reizen de wereld kan veranderen. Voor ons is het verbeteren van de wereld een hoger doel en wij doen dit door de geest te verruimen, connecties te leggen en een gedeelde humaniteit te stimuleren.
Holland America Line is al 145 jaar een toonaangevende pionier op het gebied van cruises. Als u op zoek bent naar de ruimste en comfortabelste schepen op zee, bekroonde service, geraffineerd dineren, een uitgebreide keuze aan activiteiten en verrijkende programma's en verrassende wereldwijde routes, dan bent u hier aan het goede adres.
Onze vloot van 14 moderne klassieke schepen biedt meer dan 500 cruises per jaar waarbij alle zeven continenten worden bezocht. Cruises hebben zowel populaire als minder bekende havens als bestemming in de Caraïbische Eilanden, Alaska, Europa, Mexico, Zuid-Amerika, het Panamakanaal, Australië, Nieuw-Zeeland en Azië - tevens bieden wij unieke reizen naar de Amazone, Antarctica en uitgebreide Grand Voyages.
Holland America Line is trots op haar milieuprogramma. Het bedrijf behaalde haar eerste ISO 14001-certificaat in juni 2006. ISO 14001 is de internationaal erkende norm voor milieumanagement en omvat vrijwel elk aspect van wat er op en rond onze schepen gebeurt. Holland America Line werd keer op keer gecertificeerd voor het voldoen aan deze norm, een bewijs dat het waken over de veiligheid van onze gasten, bemanningen, schepen en de omgeving waarin we leven en werken niet alleen de juiste overtuiging is, maar ook essentieel is voor de succesvolle uitoefening van onze activiteiten.
Als onderdeel van onze sociale verantwoordelijkheid werken het bedrijf, de medewerkers en de gasten samen om iets terug te doen voor gemeenschappen en organisaties overal ter wereld. Of het nu gaat om donaties van scheepsvoorwerpen aan een weeshuis, het opruimen van een buurtpark, 5K wandelen aan boord om geld in te zamelen voor kankeronderzoek of het schenken van geld aan rampenhulp, Holland America Line en haar medewerkers investeren tijd en middelen om een steentje bij te dragen.
Iedere medewerker van Holland America Line streeft ernaar om onze gasten een werkelijk bijzondere ervaring te bieden. We verheugen ons erop om u welkom te heten aan boord.