Vendor Relationship Manager - Security

Job Title: Vendor Relationship Manager - Security
Location: Hybrid Work Model, Reporting to Vienna, VA
Pay Rate: $65/hr. W2
Position Type: 6-month+ Contract

Description
System One IT has a contract opening for a Vendor Relationship Manager, Security, to support a leading financial services customer. This position follows a hybrid work model with 3 days a week onsite in Vienna, VA.
The Security Vendor Management (SVM) team provides support to business units within the Security organization by managing, negotiating, and overseeing the purchase of contracted products and/or services. The team conducts general relationship management for Security business unit contract owners with contract needs, vendor selections, vendor performance and escalations, requisitions, purchase orders, and invoice review. SVM acts as a liaison between Security and Procurement & Vendor Management (PVM) and contributes to internal due diligence and reporting.

Responsibilities

• Establish, develop, and maintain effective relationships with key business stakeholders, vendors, internal teams, and senior management
• Develop and implement approach strategies for contracts with vendors to ensure Security receives affordable, minimal-risk services
• Ensure all purchases meet the Security-established approval processes
• Stay up to date on the latest trends and best practices regarding Security vendor oversight
• Maintain SharePoint requirements, respond to intake requests within response SLA expectations, and maintain updated work in progress
• Vendor Management Activities can include but are not limited to:
  • Assist with market research and identification of potential vendors
  • Engage PVM for NDAs for initial consultations
  • Organize and facilitate vendor product demos
  • Partner with PVM to request quotes for services, using competitive practices to ensure value for money
  • Develop and maintain rapport with Vendor POCs
  • Ensure contract renewals are timely, and new contracts are executed efficiently
  • Ensure adherence to all standards and requirements
  • Monitor and manage vendor performance by providing ongoing feedback to vendors
  • Manage vendor Service Level Agreement commitments, as well as all contractual obligations
  • Execute remediation management for vendor performance deficiencies
  • Facilitate vendor calls and onsite meetings as needed
  • Develop and maintain dashboards, metrics, and vendor scorecards to aid in vendor management reviews
  • Initiate corrective actions when necessary to replace vendor and/or vendor resources due to underperformance
  • Act as liaison between PVM and Security business customers
  • Submit PVM intakes on behalf of Security teams as requested
  • Help business unit teams prepare for all required risk review due diligence exercises
  • Attend weekly status meetings with PVM representatives
  • Partner with PVM on contract negotiations, NDA requests, and sourcing processes

• Bachelor’s degree in business, finance, or related field, or the equivalent combination of education, training, and experience
• Experience in supply chain, procurement, and vendor management processes, procedures, and industry best practices
• Expert knowledge of contract terminology
• Experience in establishing and enforcing vendor contracts and service level agreements
• Considerable experience in developing, implementing, and managing a formalized process of selecting and monitoring vendor performance
• Extensive skill in project management to include establishing and leading project teams
• Experience managing multiple moderate to high complex contracts
• Considerable experience in contract monitoring and issue resolution
• Expert organizational skills and the ability to handle multiple tasks simultaneously with a high degree of accuracy
• Advanced skill in resolving conflicting requests and meeting changing requirements
• Advanced skill in presenting findings, conclusions, alternatives, and information clearly and concisely
• Advanced in the use of PC’s and related business software packages
• Advanced verbal and written communication skills

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1