Job Description
The Venue Production Manager leads a team of production professionals who deliver events for the AMER Event Productions team. This is an exciting opportunity to work alongside company's leadership, directing high-impact planning and production team operations. A successful candidate will bring their years of event production experience to the team and step seamlessly into a fast-paced corporate office environment, demonstrating strong organizational skills, impeccable customer service attitude, and be energetically driven to serve our customers and the team.
Key job responsibilities
- Accountable for daily operations of event venues in multiple locations in AMER while onsite at HQ1 in Seattle, WA
- Evangelizes team standard operating procedures
- Leads new hire onboarding and development plans
- Manages, schedules, and develops event productions teams
- Reviews and manages team related data and metrics
- Acts as an escalation point for direct reports and customers
- Develops and improves communication across teams and services
- Builds and maintains strong relationships with partner groups and stakeholders
- Supports internal cost recovery model
- Works on team related programmatic initiatives
A day in the life
The Venue Production Manager will oversee event production teams in multiple locations. These teams are responsible for serving customers who book Amazon's event production services and transform customer ideas into technical event productions.
About the team
The Event Productions Venue Operations team plans, executes, and sources production resources for in-room and livestream events.
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Alliance/Partner Managementunmatched
- Calendar Managementunmatched
- Cost Modelingunmatched
- Customer Support/Serviceunmatched
- Data Managementunmatched
- Leadershipunmatched
- Metricsunmatched
- Onboardingunmatched
- Operationsunmatched
- Operations Planningunmatched
- Organizational Skillsunmatched
- Production Controlunmatched
- Production Managementunmatched
- Schedule Developmentunmatched
- Standard Operating Procedures (SOP)unmatched
- Team Lead/Managerunmatched
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