Verification Specialist
Employnet
Mooresville, NC
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JOB DETAILS
SKILLS
Analysis Skills, Business Operations, Claims Processing, Communication Skills, Corporate Policies, Customer Relationship Management (CRM) Systems, Customer Service Evaluation, Customer Support/Service, Data Quality, Detail Oriented, Documentation, High School Diploma, Logistics, Manufacturing, Problem Solving Skills, Quality Assurance, Record Keeping, Regulatory Requirements, Risk Management, Sustainability, Systems Maintenance, Team Player, Tool and Die Manufacturing
LOCATION
Mooresville, NC
POSTED
30+ days ago
A Verification Specialist who has worked for companies in manufacturing, tools, or sustainability-focused products typically focuses on ensuring product, data, and compliance accuracy. While exact duties can vary by department (customer support, quality assurance, or compliance)
Core Duties
- Product Verification
- Confirm product specifications, serial numbers, warranties, and registrations are accurate.
- Validate returned or repaired items meet company standards.
- Data Accuracy & Documentation
- Review and verify customer or product data in internal systems.
- Maintain detailed records of verifications, discrepancies, and resolutions.
- Compliance & Quality Assurance
- Ensure processes align with company policies and regulatory requirements.
- Assist in audits and quality checks for products or service workflows.
- Customer & Internal Support
- Work with customer service teams to verify warranty claims or product eligibility.
- Communicate with logistics, manufacturing, or support teams to resolve inconsistencies.
- Fraud Prevention / Risk Monitoring
- Identify suspicious claims, duplicate requests, or inaccurate submissions.
- Escalate potential fraud or policy violations.
Daily Tasks
- Reviewing incoming verification requests (warranty claims, registrations, returns)
- Cross-checking product data against internal databases
- Contacting customers or vendors for missing or unclear information
- Logging verification outcomes and updating systems
- Collaborating with other departments to resolve issues
Key Skills
- Attention to detail
- Analytical thinking
- Familiarity with databases or CRM systems
- Communication skills
- Problem-solving
Typical Requirements
- High school diploma or associate/bachelors degree (business, operations, or related field)
- Experience in data verification, customer service, or quality assurance (preferred)
- Basic technical understanding of products (especially tools/equipment)
About the Company
E
Employnet
Always Hiring.™
Consistently Setting the Bar Higher.
Employnet, Inc. is a global leader in creating flexible workforce solutions. Each day we connect talented people to innovative companies with a wide range of skills and industries, helping to empower success.
COMPANY SIZE
100 to 499 employeesINDUSTRY
Business Services - Other
WEBSITE
http://www.employnet.com