Vertical Account Manager, Government & Education

Ready to drive lasting partnerships and growth with government and education clients? As a Vertical Account Manager, Government & Education at Spectrum Business, you will proactively manage a portfolio of enterprise accounts, protect and expand revenues and identify new opportunities for fiber-based solutions. By nurturing client relationships and delivering consultative service, you will help clients achieve their goals and strengthen Spectrum’s leadership in public sector communications. 

How You Will Make an Impact 

• Proactively manage assigned enterprise accounts in government and education, focusing on fiber upsell opportunities and conversion from coax to fiber-based services 
• Meet or exceed monthly revenue goals and sales quotas by conducting regular account reviews and face-to-face meetings to secure renewals and new business 
• Hunt for new sales opportunities within the current account base, negotiating contracts and presenting customer-centric solutions 
• Serve as a customer advocate by resolving issues and ensuring satisfaction across all Spectrum departments 
• Interface with internal teams through written and verbal communication to address client problems and questions 
• Maintain and update internal databases with accurate client and contract information for regulatory tracking 
• Establish and monitor procedures for account support and contract submission to regulatory agencies as needed 
• Stay current on service pricing, procedures and sales promotions through completion of required training 
• Attend sales meetings and training sessions to enhance skills and knowledge 

Working Conditions 

• Office-based role with significant travel required to customer locations, including travel during inclement weather using a reliable personal vehicle 

What You Will Bring to Spectrum 

Required Qualifications 

Education 

• High school diploma or equivalent from an accredited organization (GED) 

Experience 

• History of successful B2B selling with government and education 

Skills 

• Read, write, speak and understand English 
• Proven cold calling, prospecting and contract negotiation skills with government and education clients 
• Hunter mindset for securing new, renewed or amended contracts 
• Ability to meet a $2,500 monthly revenue quota 
• Strong presentation, verbal, written and interpersonal communication skills 
• Ability to travel up to 30 percent of the time to assigned territories 
• Valid and active State driver’s license with safe driving record 

Preferred Qualifications 

Education 

• Bachelor’s degree in a business-related field or equivalent combination of education, training and experience 

Experience 

• 5+ years of strategic account sales or management experience 
• 3+ years in State/Local Government or Education verticals 
• 2+ years of outside telecommunications sales with a proven record of exceeding sales objectives, preferably selling data, voice or video solutions in the telecommunications B2B industry 

Skills 

• Proven ability selling data, voice, cloud or video solutions and premise-based products 
• Proficiency in Microsoft Word, Excel and PowerPoint 
• Salesforce proficiency 
• Aptitude for learning Spectrum’s product suite