VETERAN SERVICES REPRESENTATIVE

VETERAN SERVICES REPRESENTATIVE

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Processes claims for veteran and dependent benefits; conducts in-person and telephone interviews with veterans and/or their dependents; determines entitlement to local, state, federal and other benefits; completes appropriate applications; obtains supporting documents needed for processing; submits claims to Veterans Administration, state offices and other agencies and department for required processing; and verifies claims filed to ensure timely and accurate processing by Veterans Administration. Performs general clerical duties; receives, reviews, verifies, and processes forms, documents and correspondence; prepares files; scans, faxes, and/or mails claims documents; performs data entry into appropriate database(s); and maintains electronic and hardcopy records. Greets potential clients and initiates client intake; answers telephones; takes messages; routes and screens callers; returns phone calls as needed; answers questions and provides information regarding eligibility for benefits; and directs clients to other departments or agencies as appropriate. Performs other related duties as required. High school diploma or GED required; supplemented by one year of experience in customer service or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid South Carolina Driver"s License.

Code : 2377-1

Type : INTERNAL & EXTERNAL

Location : VETERAN"S AFFAIRS

Posting Start : 09/10/2026

Posting End : 09/25/2026

MINIMUM HOURLY RATE: $19.22

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