Case Management, Customer Support/Service, Customer Training, File Maintenance, Interviewing Skills, Needs Assessment, Regulations, Resume Search, Risk, Service Delivery, Training Program
This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13596769
**Position Summary:**
The Veterans Workforce Services Specialist provides case management to
assist veterans and other eligible job seekers in achieving employment
goals. Delivers targeted services to Unemployment Insurance claimants at
risk of exhausting benefits. Conducts outreach to identify and engage
eligible veterans, maintains a presence at workforce events, and serves
as a liaison with employers to promote and expand the use of Workforce
Center services and programs.
**Job Responsibilities may include but are not limited to the
following:**
- Provides overview of Workforce services to customers
- Performs detailed intake and comprehensive assessment interviews to
determine job seekers education, interests, work history, barriers
to employment, economic and family status, and career goals
- Assists customers with job searches, resume and cover letter
preparation, completing applications for employment, holds mock
interviews with customers, and educates customer on interviewing
techniques
- Provides customers information about program services, job
requirements, occupational opportunities, and training programs and
makes referrals to appropriate partner services
- Maintains electronic case file in KANSASWORKS.com for each
participant in accordance with federal and state policies,
procedures, regulations and guidelines
- Provides case management services for Unemployment Insurance
claimants identified as likely to exhaust benefits
- Conducts outreach activities, for the purpose of locating,
identifying and seeking referrals of eligible veterans
- Maintains a presence at the Workforce services booth at a local job
or resource fair.
- Solicits new employers to utilize Workforce services and programs.
- Performs intake process with new employers to create account and
determine the employers needsK
Kansas Department of Commerce