Veterans Affairs File Administrator

Essential Duties & Responsibilities:

• Process Reports with timeliness and accuracy

• Repackage Subsequent Academic Year Financial Aid and VA Benefits

• Process Verifications on new ISIRs

• Package Private, SFCA and Plus loans as needed

• Process Audit Corrections

• Respond to Student Advisor Requests

• Adjust students’ packaging for Credits for Previous Training

Competencies:

• Highly developed sense of integrity and commitment to student satisfaction.

• Ability to communicate clearly and professionally, both orally and in writing.

• Strong decision making and analytical abilities.

• Strong attention to detail.

• Demonstrated time management and organizational skills.

• Ability to manage multiple, competing tasks and deliver accurate and courteous service in a fast-paced and time sensitive environment with the ability to adapt to changing and competing priorities.

• Ability to work within the scope of Title IV regulations.   

• Proficiency with all Microsoft Office Suite software.

• Demonstrate initiative and adaptability to change.

• Ability to work independently and efficiently.

• Ability to maintain highly sensitive, confidential academic and financial information in accordance with FERPA guidelines.

Education and/or Experience:

• Bachelor's degree plus two years of experience in an administrative position or equivalent combination of experience and education.

• Must be in good standing in all Federal Title IV programs and remain current with federal, state, and institutional financial aid regulations.

Computer/Equipment Skills:

• Microsoft Office Suite proficiency.

Environmental Factors/Physical Demands:

Physical requirements include remaining seated for potentially more than 8 hours per day, computer operation/data entry and minor lifting.
Must be flexible and able to work a 40 hour work week. May include some overtime, nights and weekends.