Veterans Benefits Advisor 2

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Review Vacancy

Date Posted 07/14/26

Applications Due07/30/26

Vacancy ID219897

• Basics
• Schedule
• Location
• Job Specifics
• How to Apply

NY HELPYes

AgencyVeterans Services, Department of

TitleVeterans Benefits Advisor 2

Occupational CategoryOther Professional Careers

Salary Grade21

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $78126 to $99056 Annually

Employment Type Full-Time

Appointment Type Provisional

Jurisdictional Class Competitive Class

Travel Percentage 40%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Queens

Street Address VA Extended Care Cntr, 179-00 Linden Boulevard, Rm S101

City Jamaica

StateNY

Zip Code11425

Duties Description Duties include, but may not be limited to:

• Supervise Veterans Benefits Advisor 1s
• Advise Local Veterans Service Agencies and Veterans Service Organizations and community groups of the Department's programs.
• Conduct training courses for VBA1s and local service personnel (VSO).
• Liaise between Agency and VA.
• Responsible for VA hearings as necessary.
• Responsible for claims in your region.
• Represent Department and Commissioner as requested.
• Ensure that Internal Control Forms (NYSDVA Field Office Review and Evaluation Form) are completed in a timely and comprehensive manner.
• Ensure that After Action Reports are submitted in a timely and complete fashion.
• Utilize your "outlook" calendar for all daily activities and appointments. All client appointments and work-related activity should be accounted for on the "outlook" calendar. Access shall be given to your direct supervisor.
• All the Department's clients will be entered into the Case Management System. Any activity related to a client shall be promptly entered.
• Accreditation by the Department of Veterans' Affairs, through the NYS Department of Veterans' Services, as an "Agent" pursuant to Section 38 CFR 14.629 is necessary for continued employment.
• Assign staff to attend and represent the Department at outreach events, as needed.
• Other duties as directed or assigned.

Minimum Qualifications Provisional Pending Examination (Promotional) Qualifications:

Candidates must have one year of permanent competitive, 55b/c or NY HELPS service as a Veterans Benefits Advisor 1.

Candidates interested in Provisional appointment will be required to apply for, take, pass and be reachable on the New York State Department of Civil Service exam for this position. Please visit https://www.cs.ny.gov/jobseeker/ for additional information on state examinations.

OR

52.7 Non-Competitive Promotion (NCP):

If there are no more than three qualified candidates in the promotion field for this position, the agency will request approval from the Department of Civil Service to fill this position via a noncompetitive promotion (NCP) examination, pursuant to Section 52.7 of the Civil Service Law. In order to be eligible for the NCP, candidates must be in the direct promotion field, be a qualified employee of the New York State Department of Veterans' Services, have had one year of permanent competitive or 55-b/55-c service as a Veterans Benefits Advisor 1 or Veterans Benefits Advisor 1 (Spanish Language) and must not have failed the last two holdings of the promotion examination for the title listed above.

NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK.

Additional Comments • Travel is required (approximately 40%), including evening and weekends, depending on mission and assignment.

• Possession and maintenance of a valid Driver's License issued by the NYS Department of Motor Vehicle is required, or otherwise demonstrate the capacity to meet the transportation needs of the job.
• As this position is located downstate, you will also receive an additional $4,000 Downstate Adjustment with your regular annual salary.

The NYS Department of Veterans Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants for all communities to apply.

NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency's Telecommuting Program Guidelines.

Downstate: Location Pay of $4,000

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources/JY

Telephone 518-473-5282

Fax 518-486-1631

Email Address HRresumes@ogs.ny.gov

Address

Street NYS Office of General Services, HRM

31st Floor Corning Tower, Empire State Plaza

City Albany

State NY

Zip Code 12242

Notes on ApplyingPlease submit a resume and cover letter to HRresumes@ogs.ny.gov detailing how you meet the minimum qualifications along with the month/year and, if less than full time, the average hours worked per week for each position listed. Indicate the Position Title & Vacancy ID number of each position you are applying to.

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