Veterans & Military Benefits Coordinator

Posting Details

Title Information

Full-Time/Part-Time Full Time Salary Range $40,000 Will this position be Onsite, Remote, or Hybrid? Onsite

Position Details

Position Information

Posting Number NC0742026 Working Title Veterans & Military Benefits Coordinator Department Org 428200-Veteran's Services Why should you work at UCA?

We are excited that you are considering joining the UCA Family-the faculty, staff, students and alumni-who make the University of Central Arkansas a great place to work!

At the University of Central Arkansas, we value our employees striving to maintain a work-life balance. We realize that this affects the overall well-being of employees while learning to prioritize challenging work and the ability to make a difference. Participation in university-wide flexible work schedules may be available for certain positions. Training is provided on systems or job-specific software, and tools are available supporting professional and personal development. The benefits package allows you to customize your benefits to meet your current needs, with the ability to adjust them as your priorities change. This includes university contributions to health, dental, life and disability insurance, 80% tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a retirement program with university contributions of 10% of employee salary. Also available are health and wellness incentives, as well as access to sports and cultural activities on campus for the family, free gym membership and equipment rentals.

Position Summary

The Higher Education Institution Program Coordinator is responsible for one or more academic or social programs at an institution of higher education. This position is governed by state and federal laws and agency/institution policy.

Job Duties and Responsibilities

The Veterans Benefits Coordinator at the University of Central Arkansas (UCA) is a key role within the Veterans and Military Resource Center, designed to support student Veterans, currently serving military members, and their dependents in accessing and understanding VA education benefits. The coordinator's primary mission is to maximize the educational experience of the military-connected community by assisting student Veterans and dependents in understanding and accessing VA education benefits such as the Post-9/11 GI Bill (Chapter 33), Veteran Readiness and Employment (VR&E) (Chapter 31), Survivors' and Dependents' Educational Assistance (DEA) (Chapter 35), Montgomery GI Bill Selected Reserve (Chapter 1606), Federal Tuition Assistance, National Guard Tuition Waiver (NGTW), and the Arkansas Heroes Scholarship. The coordinator will also assist the Director with programs and events designed to assist the Veteran with transition from the military to the civilian world. Key responsibilities include:

• Education Benefit Guidance: Explain VA benefit programs, eligibility criteria, and entitlements to students, service members, and dependents.
• Enrollment & Certification: Assist with VA education benefit enrollment, certification, and documentation as the School Certifying Official (SCO).
• Policy & Compliance: Ensure compliance with VA regulations and university policies related to benefits administration.
• Outreach & Communication: Assist Director with outreach events, workshops, and informational sessions to promote benefits awareness and provide transition assistance.
• Coordination: Work with the VA, and other campus offices to resolve benefit-related issues and ensure timely processing.
• Support Services: Provide ongoing support to students navigating VA benefits, including appeals, changes in status, and benefit adjustments.

Knowledge, Skills, and Abilities

Knowledge of the organization and administration of various higher education academic and social programs. Knowledge of campus and community resources. Knowledge of state, federal, and campus rules, regulations, and requirements related to campus academic and social programs. Ability to coordinate the activities of campus academic and/or social programs. Ability to evaluate collected information and formulate into recommendations. Ability to compile information into report form.

Skills Considered Essential for Success

• Knowledge of the organization and administration of higher education.
• Knowledge of state, federal, and university rules, regulations and procedures.
• Ability to work in a diverse and dynamic environment.
• Ability to work collaboratively and independently with common goals as a part of a team.
• Ability to make sound judgments.
• Effective interpersonal communication, writing, and organizational abilities.
• Civility in all interactions.
• Demonstrate effective follow-up.

Required Education and/or Experience

Applicant must be a Veteran. High school education is required. Two years of experience in program administration or related area. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Preferred Education and/or Experience

Former military leadership role is a plus. Bachelor's degree from an accredited institution or senior military leader professional development training is preferred . Previous experience working in a veterans resource center or similar setting. Familiarity with student information systems and the VA Enrollment Manager System. Additional certifications related to veterans' services or higher education administration.

University, Campus, and Community Description

Thank you for your interest in employment at the University of Central Arkansas.

Founded in 1907, UCA has an enrollment of more than 10,000 students and employs over 1,300 full-time employees. The university offers more than 85 undergraduate and 59 graduate certificate and degree programs, including doctoral programs in five disciplines. UCA is proud of its tradition of teaching excellence and its contributions in research, scholarship, and creative activities.

Desired start date 08/03/2026

Position Summary and Qualifications

License(s)/Certifications

Eventual certification in the VA's Enrollment Manager system will be required.

Physical Demands Checklist Sitting, Standing Physical Exertion Administrative Work - Exerting up to 10 pounds, Primarily indoor work

Posting Detail Information

Background Check Statement

This position may be subject to a pre-employment criminal, sex-offender registry, financial history background check and drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

UCA EEO Statement

The University of Central Arkansas is an equal opportunity institution. In keeping with its nondiscrimination policy in employment, admissions and other functions and programs, the university considers employees and students on the basis of individual merit and will not discriminate against a person on the basis of gender, race or color, ethnicity, religion, spiritual beliefs, national origin, age, familial status, socioeconomic background, sexual orientation, disability, political beliefs, intellectual perspective, genetic information, military status, or other factors irrelevant to participation in its programs.

Open Date 06/17/2026 Close Date 06/24/2026 Open Until Filled No Special Instructions to Applicants

If applicant is a veteran then a DD 214 should be submitted with resume. If applicant is currently serving then a record brief should be submitted with resume.

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Veteran's Documents
• Resume
• Cover Letter/Letter of Application

Optional Documents

• Additional Documents