Lead a thriving small-animal hospital as Practice Manager in Garden City, NY, with compensation up to $160,000. This is a chance to shape culture, elevate client service, and partner closely with a dedicated veterinary team to drive excellence.
The Hospital
This well-established, community-focused hospital is known for compassionate care and a strong local reputation. The team delivers a full spectrum of services supported by efficient workflows and a collaborative, people‑first culture.
- Comprehensive services: wellness and preventive care, dentistry, diagnostics and imaging, surgery, urgent care, and an on-site pharmacy
- Dedicated surgical suite for routine and soft-tissue procedures
- In-house laboratory for timely results and confident decision-making
- On-site imaging and treatment areas that support high-quality medicine
- Supportive medical and client-service teams with an emphasis on mentorship, continuous improvement, and clear communication
- Weekend availability (including Saturdays) that offers varied caseload and opportunities to streamline urgent-care operations
Location
Garden City, NY offers a highly livable Long Island setting with tree-lined streets, a walkable downtown, and quick access to New York City. It blends suburban comfort with vibrant amenities, strong schools, and abundant recreation.
- Easy commuting via the Long Island Rail Road with direct service to Manhattan
- Shopping and dining along Seventh Street and at the nearby Roosevelt Field retail hub
- Family-friendly attractions including the Cradle of Aviation Museum and the Long Island Children’s Museum
- Outdoor options at Eisenhower Park, Hempstead Lake State Park, and nearby South Shore beaches
- Highly regarded schools, active community events, and a welcoming neighborhood feel
- Proximity to Adelphi University, cultural venues, and major employers
- Convenient access to JFK and LaGuardia airports
Benefits
- Competitive compensation with performance-based bonus opportunities
- 401(k) with employer match
- Health, dental, and vision insurance
- Life insurance and mental health resources
- Generous paid time off and paid holidays
- Professional development, mentorship, and leadership training
- Continuing education and certification support (e.g., CVPM/CVBL or equivalent)
- Flexible scheduling options with consideration for work-life balance
- Short- and long-term disability and paid sick leave
- Employee assistance program and wellness resources
The Role
- Lead day-to-day operations to ensure efficient, high-quality patient care and an outstanding client experience
- Recruit, onboard, schedule, and develop team members; coach performance and foster a positive, inclusive culture
- Manage financials, including budgeting, KPI tracking, P&L oversight, billing accuracy, and accounts receivable
- Oversee client service standards, review feedback, and implement service improvements
- Direct operational workflows: inventory control, facilities and equipment upkeep, and vendor relations
- Maintain and update SOPs to enhance efficiency, safety, and consistency
- Guide marketing and community outreach, including social media and local partnerships
- Ensure compliance with OSHA, health and safety protocols, and applicable veterinary regulations; uphold accurate, confidential record-keeping
- Champion effective use of practice software and coordinate with IT support as needed
- Collaborate closely with veterinarians and support teams to align goals and drive continuous improvement
- Full-time schedule with occasional evening or weekend coverage as needed
Requirements
- 3-5 years of management experience in a veterinary, healthcare, or multi-unit service environment preferred
- Proven financial acumen with experience in budgeting, KPI management, and P&L analysis
- Strong leadership, communication, and team-development skills
- Customer-service mindset with the ability to build trust and manage change
- Proficiency with practice management or similar business software and standard office applications
- Eligibility to work in the United States
- Active New York professional licensure if applicable to the candidate’s background; not required for non-clinical management roles
Apply Now
Interested in leading a respected hospital and making a measurable impact? Click apply, and one of our team will be in touch shortly.