Step into a high-impact Hospital Manager role in Memphis, TN, leading a respected small-animal hospital with a salary up to $140,000. Bring leadership, organization, and people-first management to a growing team that makes a daily difference for pets and their owners.
The Hospital
This well-established small-animal hospital delivers comprehensive care for cats and dogs, combining a supportive, team-focused culture with practical resources that make excellent medicine possible. Services span wellness and preventative care, dental care, internal medicine, soft-tissue and orthopedic surgery, and urgent care during regular business hours. The clinical team is backed by experienced technicians and a dedicated administrative staff, with collaborative leadership and clear operational support. On-site capabilities include an in-house laboratory, digital radiology, therapeutic laser, ultrasound (location dependent), and an on-site pharmacy, along with client conveniences such as online forms, a pet health portal, and available financing options. Local feedback highlights compassionate service and attentive client communication.
Location
Memphis offers big-city energy and authentic Southern character, pairing career opportunity with a standout lifestyle. From world-famous music heritage to abundant green spaces and a renowned food scene, it is a city where professionals can thrive on and off the job.
- Home to a major logistics hub with quick national and international connectivity
- Leading medical and research presence anchored by prominent institutions
- Legendary music culture: Beale Street, Sun Studio, Stax Museum, and Graceland
- Signature events: Memphis in May, including marquee music and barbecue festivals
- Outdoor gems: Shelby Farms Park, riverfront trails, and Big River Crossing
- Distinct, walkable neighborhoods like South Main, Cooper-Young, and Midtown
- Professional sports and live entertainment, including NBA game nights
- Noticeably more affordable housing and cost of living than many U.S. metros
Benefits
- Medical, dental, and vision insurance
- Paid parental leave (birth, adoption, foster)
- 401(k) with discretionary contribution
- Generous paid time off and paid holidays
- Employee assistance program and mental wellbeing resources
- Pet care discounts
- CE stipends and leadership development resources
- Short- and long-term disability and life insurance
- Uniform/CE reimbursement support and professional development pathways
- Potential relocation assistance
- Local hospital culture supported by broader resources and tools
- Team relief fund for unexpected personal hardship
The Role
- Lead day-to-day hospital operations for support departments, fostering trust, teamwork, accountability, and service excellence
- Recruit, hire, onboard, and train administrative and technical staff; manage new hire documentation
- Build schedules for administrative and technical teams; coordinate with veterinarians to support clinical flow
- Provide coaching and performance reviews; address personnel issues professionally and promptly
- Manage labor goals, monitor timekeeping, and ensure compliance with overtime policies
- Oversee budgets, purchasing, vendor relationships, and facility maintenance
- Ensure accurate daily financials, billing practices, charge capture, and local accounting functions
- Administer inventory systems, ordering, and controls to meet clinical demand efficiently
- Maintain compliance with applicable licensure displays, policies, and practice standards
- Partner closely with hospital leadership on revenue, labor, and operational priorities
- Support client service excellence and assist with escalated client concerns as needed
- Uphold safety, incident reporting, and documentation standards
Requirements
- License to practice in Tennessee (or ability to obtain prior to start date)
- Eligibility to work in the United States
- Bachelor’s degree in business, health science, or related field preferred
- Minimum five years of office management experience, including two years in a supervisory role; equivalent experience considered
- Proficiency with Microsoft Office and practice-management software
- Strong communication, organization, time management, and decision-making skills
- Flexibility to work some weekends and holidays; ability to lift up to 50 lbs and work around animals and cleaning materials as needed
Apply
If leading a caring, growth-minded veterinary team in Memphis sounds like the right next step, please click Apply. A member of our team will be in touch shortly.