Lead a respected small-animal practice as Hospital Manager in San Jose, CA, earning up to $110,000. Guide operations, people, and client experience at a community-focused hospital with strong clinical capability and supportive leadership.
The Hospital
This long-standing, full-service companion-animal practice is known for a calm, client-friendly atmosphere and a genuine culture of care. The team delivers comprehensive primary care including preventive medicine, dentistry, internal medicine, dermatology, surgery, diagnostics, and therapeutic laser treatments. Patient care is supported by an in-house laboratory and in-house pharmacy for timely results and efficient case management. Urgent-care appointments are available during business hours, with the ability to provide inpatient monitoring when needed and a clear after-hours emergency referral pathway. Clinicians and managers work alongside experienced veterinarians, credentialed technicians, and knowledgeable support staff. Practical conveniences such as online booking, automated reminders, and free parking help the hospital run smoothly and keep visits low-stress for pets and people. Professional growth is encouraged through a supportive, collaborative environment and access to mentorship.
Location
Located in the heart of Silicon Valley, San Jose blends big-city opportunity with a vibrant lifestyle. From a lively downtown to distinctive neighborhoods and expansive parks, it offers plenty to explore outside of work.
- Major Bay Area hub with a large, diverse population and strong local economy
- Easy travel via Mineta San Jose International Airport with extensive nonstop routes
- Commuter-friendly access at Diridon Station with regional rail and local transit
- Year-round arts and culture, including film and jazz festivals, museums, and live sports at SAP Center
- Abundant outdoor spaces such as Alum Rock Park, Guadalupe River Park, and the Municipal Rose Garden
- Distinct neighborhoods like Willow Glen and historic Japantown, plus a dynamic downtown scene
Benefits
- Medical, dental, and vision insurance
- Paid parental leave for birth, adoption, or foster placement
- 401(k) with employer contribution
- Generous paid time off and paid holidays
- Team member pet care discounts
- Emotional well-being support, including access to a mindfulness app and 24/7 Employee Assistance Program
- Continuing education stipend and career development resources
- Hardship relief fund
- Uniform allowance and paid training
- Employer-paid life and disability coverage
- Commuter-friendly location with free on-site parking
The Role
- Lead, coach, and develop all hospital support teams to foster trust, teamwork, accountability, and excellent service
- Partner closely with the lead veterinarian to drive operational efficiency, quality standards, and financial performance
- Recruit, onboard, and train administrative and clinical support staff; manage performance reviews and coaching plans
- Create, refine, and implement hospital policies and standard operating procedures
- Oversee scheduling, timekeeping, and labor management to achieve service and labor targets
- Manage day-to-day operations, ensuring smooth front- and back-of-house workflows and a strong client experience
- Monitor budgets; manage purchasing, vendor relationships, and facility maintenance
- Administer local accounting functions, including daily reconciliation, invoice processing, and charge capture oversight
- Maintain inventory controls and accurate documentation
- Support client issue resolution with empathy and professionalism; uphold service recovery standards
- Ensure staff compliance with safety protocols, licensure tracking, and regulatory requirements
- Flexibility to support occasional weekends or holidays as business needs require
Requirements
- Eligibility to work in the United States
- Applicable California professional licensure or certification if required by role responsibilities; ability to maintain any required licenses or permits
- Bachelor’s degree in business, healthcare administration, or related field preferred; equivalent experience considered
- At least five years of office or practice management experience, including two or more years in a supervisory role
- Proficiency with common office software and practice-management systems; strong data and financial acumen
- Exceptional communication, leadership, planning, and problem-solving skills
- Comfortable working in a veterinary setting around animals, cleaning agents, and medical materials; ability to lift up to 50 lbs with assistance as needed
- Strong customer-service orientation and the ability to thrive in a fast-paced, team-based environment
Apply Now
Interested in leading a thriving hospital team in San Jose? Click apply, and one of our team will be in touch shortly.