Veterinary Assistant

Description

Veterinary Assistant/Client Service Representative

Beechwold Veterinary Hospital

Columbus, Ohio

✨ Full-Time | $17 - $22 / hour (Negotiable based on experience) | Incredible Pet Perks!

Are you ready to bring your passion for pets to a clinic that truly invests in your well-being? At Beechwold Veterinary Hospital (a proud Thrive Pet Healthcare partner), we don’t just care for pets—we elevate the people who care for them.

We are looking for a dual-talented Veterinary Assistant / Client Service Representative who loves balancing hands-on clinical patient care with building meaningful, compassionate relationships with our Columbus client

Who We Are

For nearly three-quarters of a century, Beechwold Veterinary Hospital has been a trusted pillar in the Columbus community, providing exceptional companion animal care since 1952. We are a premier, 8-doctor general practice dedicated to treating our patients like family and our team members like professionals. Our unwavering commitment to clinical excellence is proven by our status as an AAHA-accredited hospital for over 60 years—a distinction held by only a small fraction of clinics nationwide. We also understand that trips to the vet can be stressful, which is why we are proudly Feline Friendly Certified, ensuring a low-stress, compassionate environment for our patients and peace of mind for their owners.

Why You’ll Love Working Here (Benefits In Action)

We believe support for you is just as vital as the care you provide. Thrive offers an industry-leading, comprehensive benefits suite to champion your emotional, physical, and financial health:

• Financial Growth: Competitive hourly pay ($17–$22/hr scaled to your experience) with regular performance and compensation reviews.
• Unique Pet Perks: Deep discounts on veterinary services and pet care.
• Time Off to Bond: Paid parental leave plus "Purr-ental Leave" when you adopt a new pet!
• Mental & Family Wellness: 24/7 access to mental health resources via Lyra Health, plus employer-sponsored childcare and eldercare support.
• Future Planning: 401(k) with employer match and pre-tax commuter savings.
• Career Advancement: Discretionary funds, paid time off to participate in Continuing Education courses, and student loan management tools.

Your Role & Impact

As a vital bridge between our medical team and our clients, you will:

• Champion Client Care: Greet clients and patients with warmth, manage phones and emails, and seamlessly handle scheduling, appointment confirmations, and surgery check-ins.
• Advocate for Patients: Support our medical team by assisting veterinarians during exams, surgeries, and specialized procedures using safe, low-stress restraint techniques.
• Educate & Guide: Guide pet parents through individualized care plans, prescriptions, food orders, and our exclusive Thrive Membership benefits.
• Keep Things Flowing: Process payments, review invoices, and maintain pristine treatment spaces and labs while managing highly accurate electronic medical charts.
• Lift Your Team: Act as a collaborative partner, willing to guide, mentor, and laugh alongside your fellow team members.

What You Bring (Requirements)

• Experience: Previous customer service experience is required. 1–2 years of veterinary clinical experience is highly preferred, but vet tech students are welcome and highly encouraged to apply!
• Technical Skills: Comfort using computers and practice management software. Hands-on familiarity with surgery, anesthesia monitoring, and dentistry is a massive plus.
• Education: An Associate or Bachelor’s degree from an AVMA-accredited program is preferred, but we highly value equivalent, hands-on field experience.
• Mindset: A positive attitude, strong attention to detail, and the unique ability to multitask and communicate effectively in a fast-paced environment.

Powered by Thrive

Beechwold Veterinary Hospital is backed by Thrive Pet Healthcare, a nationwide community of over 360 providers rewriting the script on veterinary excellence. Founded by veterinarians, Thrive is dedicated to creating a collaborative, sustainable industry culture by focusing heavily on the needs, modern benefits, and mental well-being of the care providers on the ground.

Ready to Thrive with us? Apply today!