Veterinary Charge Capture Technician

Veterinary Charge Capture Technician in Culver City CA United States

Join our Talent Network

Skip to main content

Menu

Career Areas Veterinarian Veterinary Technician & Assistant Hospital Support Hospital Leadership Central Support & Operations Student & Training Programs Open Positions Doctor Mentorship About Us Who We Are External Referrals Events News Saved Jobs Internal Positions Apply Now Loading job

Back to Search Results

Veterinary Charge Capture Technician ACCESS Los Angeles

Location Culver City CA 90232

Time Type Full-Time

Share

Apply Now Save Job Saved

Description ACCESS Specialty Animal Hospital Los Angeles is seeking a Charge Capture Technician to join our growing team

This role offers a meaningful way to continue contributing to high-level veterinary care while developing specialized skills in charge capture compliance and financial operations. Youll be part of a collaborative supportive team that values accuracy transparency and compassion-for both clients and colleague

The Charge Capture Technician plays a vital role in bridging clinical care and financial accuracy at ACCESS Los Angeles. This position is ideal for an experienced veterinary technician who wants to stay closely connected to emergency and specialty medicine while stepping off the treatment floor. By partnering with clinical teams client services and leadership the Charge Capture Technician ensures that all services provided are accurately documented communicated and billed-supporting both exceptional patient care and a smooth client experience. This role is detail-driven collaborative and impactful helping prevent revenue loss while maintaining transparency and trust with our clients

Responsibilities

Leading with Your Head · Review patient medical records treatment sheets and clinical documentation toensure accurate charge capture. · Enter and audit charges for hospitalized and outpatient cases in EzyVet. · Identify correct and resolve missed duplicate or inaccurate charges. · Perform daily reconciliation of charges deposits payments and discharged accounts. · Apply charge capture policies decision trees and billing guidelines to assign appropriate codes. · Conduct audits and analyze charge trends to identify operational improvement opportunities. · Develop and maintain reporting to identify recurring errors track estimate declines support pricing optimization and update ER sales templates. · Assist with accounts receivable tasks and financial reporting as assigned.

Leading with Your Heart · Provide exceptional client service in person and by phone. · Review estimates with clients and explain financial commitments deposits and payment options with clarity and compassion. · Manage sensitive billing conversations and professionally de-escalate financial concerns. · Maintain positive and professional relationships with clients and team members. · Collaborate respectfully with veterinarians technicians and CSRs to clarify treatment plans and resolve documentation gaps. · Support hospitalized patient families with billing updates and deposit communication

Leading With Your Hands · Finalize invoices prior to discharge and ensure payments credits and discounts are processed accurately. · Assist clinical teams in identifying incomplete records impacting billing accuracy. · Help standardize and streamline charge capture and invoicing workflows across departments. · Maintain and update ER estimate templates within EzyVet. · Review work for accuracy and completeness prior to the end of each shift. · Perform other duties in support of hospital financial and operational performance.

Key Qualifications · Minimum of 3 years of customer service experience in veterinary medicine. · Minimum of 3 years of veterinary technician experience required emergency andorcritical care experience strongly preferred. · Clinical veterinary experience with knowledge of diagnostics laboratory procedurespharmacology and patient monitoring is highly desirable. · Prior experience with EMR systems required EzyVet experience a plus.

We provide benefits spread comprehensively across your mental physical emotional and financia