Veterinary Client Service Representative

Garden Grove Dog and Cat Hospital is hiring an experienced Customer Service Representative to join our amazing team! The Customer Service Representative is the primary support to our front office.  
  
Garden Grove Dog and Cat Hospital invests heavily in our employees' long-term growth and happiness and strive to provide a positive work environment and work/life balance. At Garden Grove Dog and Cat Hospital, we pride ourselves in providing the best benefits package in the industry which includes health, life, vision, dental, PTO, paid holidays, CE allowance, 401(k), paid parental leave, quarterly bonus program, impressive pet benefits, and much more!   
  
Job Overview:   
Our Customer Service Representatives are an integral part of the hospital. They are responsible for a variety of tasks related to customer service and patient care within the veterinary practice. Tasks include scheduling appointments for existing clients and preparing new clients for consults, limited animal handling, record management, presenting financial options and estimates, accurately reviewing service charges, preparing prescription medications, answering telephone calls, extensive client interaction, and preparing clients for their next appointment.  

  

Days and Hours: Four shifts per week including three weekday shifts and one weekend shift, 36 hours per week.  

  
Our Ideal Candidate:   

  

  

Job Responsibilities:    

  

Pay Range: $18 - $20 hourly dependent upon experience.  

  
At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.