Veterinary Client Service Representative

Description

Client Service Representative

Day and Evening Pet Hospital and Surgical Center

Palm Harbor, FL 

What We're Looking For 

• Previous experience as a Veterinary Client Service Representative or in a veterinary hospital is required.
• A positive, fun attitude with a great sense of teamwork.
• Outstanding customer service and communication skills.
• The ability to multitask and stay organized in a busy, fast-paced environment.
• A willingness to jump in wherever needed and support the entire hospital team.
• Dependable, adaptable, and eager to learn and grow.
• A passion for delivering exceptional client experiences and treating every pet like family.

Schedule

• Three 12-hour weekday shifts each week
• Alternating Saturdays
• No overnight shifts

About our Hospital

If you're passionate about veterinary medicine, enjoy connecting with clients, and want to be part of a team that works hard, supports one another, and has fun along the way, we'd love to hear from you!

Please note:Veterinary experience is required for this position. While we value exceptional customer service skills, the specialized nature of this role requires prior experience working in a veterinary hospital. Applicants without veterinary experience will not be considered.

You’ll Grow with Us  
Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:  
•    Our vast, diverse, and free library of continuing education courses - ThriveU  
•    Live, virtual interactive workshops to develop valuable leadership skills   
•    A program designed to teach you the fundamentals of running a pet hospital  
  
And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment. Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.  
  
Benefits – our care in action 
Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members: 
•    Competitive pay 
•    401(k) with employer match  
•    Mental health resources, including easy access to therapy through Lyra Health  
•    Paid parental leave 
•    Purr-ental leave for when you adopt a pet  
•    Subsidized backup childcare and elder care  
•    Expert advice, support and network discounts for fertility and family planning  
•    FREE CE courses 
•    Pet perks and veterinary service discounts  
•    Student loan support tools and assistance  
 
*Some benefits shown are only for full-time team members who work 30 hours or more per week. Certain Benefits may be subject to waiting periods or length of service requirements. 

Compensation is negotiable based on experience and credentials, with an expected starting range of [$17 – $19 / hour. The actual salary will carefully consider a wide range of factors including your skills, qualifications, experience, and location.

 
     
About Thrive 
Thrive Pet Healthcare creates the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. Today, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. Thrive invests in its people—through mentorship, leadership programs, continuing education, and well-being initiatives—so teams can grow and feel supported. For pet owners, convenient solutions such as a mobile app, digital booking, Thrive PlusTM membership, HereFurYou Helpline, an online pharmacy and flexible financial options* make accessing quality care simpler— giving families the peace of mind their pets deserve. Learn more at thrivepetcare.com. 
 
We welcome you to join our story and join where #WeThriveTogether.