Veterinary CSR

Veterinary experience is required.

Veterinaire Pet Care is seeking an experienced Veterinary Receptionist to join our growing team. We are looking for a motivated, dependable professional who is passionate about providing exceptional client service and thrives in a fast-paced, team-oriented veterinary hospital.

As the first point of contact for our clients, you will play a key role in ensuring a positive client experience while supporting our doctors and medical team through efficient scheduling, communication, and administrative excellence.

Responsibilities

• Welcome clients and patients in a friendly, professional manner
• Answer and manage a multi-line phone system
• Handle emails and Insurance requests
• Schedule appointments accurately
• Check patients in and out efficiently
• Process payments
• Maintain accurate client and patient records
• Coordinate communication between doctors, technicians, and clients
• Assist with prescription refill requests and food orders
• Schedule surgeries, rechecks, and follow-up appointments
• Respond to client questions regarding hospital services, policies, and preventive care
• Assist in maintaining an organized, efficient reception area
• Support hospital workflow to ensure an outstanding client experience

Qualifications

Required

• Minimum of 1-2 years of veterinary receptionist experience
• Excellent customer service and communication skills
• Strong multitasking and organizational abilities
• Ability to work efficiently in a fast-paced environment
• Professional, dependable, and punctual
• Strong attention to detail
• Proficient with computers and electronic medical records

Preferred

• Experience with veterinary practice management software
• Knowledge of veterinary terminology, vaccines, medications, and preventive care
• Experience preparing estimates and discussing with clients

Schedule

• Full-time position
• Rotating Saturdays required

Benefits

• Competitive pay based on experience
• Health insurance
• Paid time off
• Paid holidays
• Employee pet discounts
• Supportive leadership and collaborative team
• Opportunities for professional growth

Why Join Veterinaire Pet Care?

We're looking for professionals who want more than just a job—we're looking for team members who are committed to building a long-term career in veterinary medicine.

You'll work alongside experienced doctors and a collaborative team in a busy small animal hospital that values exceptional patient care, outstanding client service, teamwork, and professionalism. We recognize hard work, encourage growth, and strive to create a positive workplace where every team member can succeed.

If you're an experienced veterinary receptionist who takes pride in delivering exceptional client service and enjoys working in a fast-paced, supportive environment, we'd love to hear from you.

Why Join Veterinaire Pet Care?

At Veterinaire Pet Care, we're looking for individuals who want more than just a job—we're looking for team members who are seeking a long-term career in veterinary medicine.

As part of our team, you'll work alongside experienced doctors and a supportive, collaborative staff in a busy small animal hospital dedicated to providing exceptional patient care and outstanding client service. We foster a positive workplace culture built on teamwork, respect, professionalism, and continuous learning.

We believe that our employees are the foundation of our success. That's why we're committed to creating an environment where hard work is recognized, growth is encouraged, and every team member has the opportunity to make a meaningful impact.

If you're dependable, compassionate, and passionate about helping both pets and the people who love them, we'd love to welcome you to the Veterinaire Pet Care team.