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Mukilteo Veterinary Hospital is looking for a Veterinary Hospital Manager who is an emotionally intelligent, business-savvy leader with a passion for servant leadership and team development. We're seeking someone who can successfully lead a diverse team, build trust and accountability, coach future leaders, and create a positive, high-performing culture while driving operational excellence and sustainable business growth.
In this role, you'll partner with the Medical Director to oversee all aspects of hospital operations—from financial performance and workflow optimization to team engagement, client experience, and strategic planning. You'll empower your team to succeed, navigate competing priorities with confidence, and help position the hospital for continued growth and long-term success.
Key Responsibilities Include:
- Financial Leadership: Monitor hospital performance, manage budgets, oversee payroll and financial operations, and drive business growth through data-informed decisions.
- Operational Oversight: Ensure efficient workflow, maintain regulatory compliance (OSHA, DEA, VMB), manage equipment and inventory, and implement hospital policies and procedures.
- Strategic Direction: Collaborate with leadership to develop and execute long-term goals, expand services, and support referral and business partnerships.
- Project & Facility Management: Lead day-to-day operations, scheduling, and maintenance while aligning administrative functions with overall hospital objectives.
- Client & Community Engagement: Oversee marketing strategies, resolve client concerns, enhance client experience, and foster retention and growth.
- Team Leadership: Manage and support department leads, oversee hiring and development, maintain staffing levels, and promote a positive, inclusive workplace culture.
Schedule, benefits and compensation**:
- This is a full-time, salaried position and schedule flexibility is required based on business needs.
- Compensation:$80,500-90,000 annual base salary*
- Bi-annual bonus opportunities: Based on hospital performance
- Hiring bonus package: Up to $2000 based on experience and credentials
- CE allowance: up to $1,000 based on credentials
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k with match
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
- Uniform allowance
Qualifications:
- 5+ years of leadership, business management, or operations management experience required.
- Bachelor's degree, Certified Veterinary Practice Manager (CVPM), or equivalent combination of education and experience preferred.
- Proven ability to lead, coach, and develop high-performing teams.
- Experience managing budgets, staffing, scheduling, and day-to-day operations.
- Strong communication, problem-solving, and conflict-resolution skills.
- Proficient with business software and able to adapt quickly to new systems.
About us:
Mukilteo Veterinary Hospital has been serving Mukilteo dogs and cats since 1981. We proudly provide pets individualized care, from wellness exams and dental care to surgery, ultrasound, nutritional counseling, and more. Our growing, 6-doctor team is well equipped with excellent diagnostic tools, experienced assistants and LVTs, and a talented support staff. To learn more about our approach to pet care and meet our team, visit www.mukilteoveterinaryhospital.com.
We look forward to hearing from you!
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*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.
**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.
WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.