Veterinary Pharmacy Associate - Hagyard Pharmacy

PetVet Care Centers' Hagyard Pharmacy is currently seeking a VeterinaryPharmacy Associate to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Hagyard Pharmacy in Lexington, Kentucky, is a specialized equine pharmacy supporting veterinarians and horse owners with high-quality medications and expert service in a fast-paced, team-oriented environment.

Join our team as a Veterinary Pharmacy Associate who assists the Pharmacy Manager and Pharmacist in Charge by performing following duties.

Essential Responsibilities and Functions include the following, however other duties may be assigned. 

Responsibilities

• Answers telephone inquiries, referring callers to pharmacist when necessary.
• Greets customers and help them with placing orders.
• Responds to telephone and face to face inquiries of a routine nature from clients, their representatives, staff, and Veterinarians. Refer queries to the relevant member of the pharmacy team when necessary.
• Unpacks, sorts, counts and labels incoming merchandise, including items requiring special handling or refrigeration.
• Receives, stores and inventories pharmaceutical supplies, notifying Pharmacist when levels are
• Operates invoicing system to process cash and credit card sales.
• Restocks storage areas, replenishing items on shelves.
• Performs clerical tasks such as filing.
• Maintains and cleans equipment, work areas and shelves.
• Prepares, maintains and keeps record of records of inventory, receipts, purchases and deliveries, using a variety of computer programs.
• Answers queries on supply and availability of medicines within their knowledge base.
• Receives, loads, and unloads incoming goods from wholesalers and manufacturers

Essential Functions

• Assists the pharmacist, under direct supervision.
• Performs clerical and administrative duties.
• Assists with shipping and receiving of medications.
• Holds confidential all records concerning patients' and Veterinarians' medication profile.
• Performs other related duties as directed by supervisor.

Performance Abilities

• Professional demeanor at all times.
• Respects confidentiality of client/patient data.
• Strong oral communication skills.
• Strong customer service skills.
• Strong computer skills.
• Detail oriented and able to take directions.
• Organized, dedicated, and responsible.
• Punctual and low absenteeism.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education/Experience:
  • High school diploma or GED. Experience with computer systems preferred. Experience in veterinary care, pharmacy, or customer service is a plus, but not required.
• Language Ability:
  • Ability to read, analyze, and interpret general technical procedures. Ability to write/document technical information and procedure manuals.  Ability to effectively present information and respond to questions from doctors, staff and clients.
• Math Ability:
  • Ability to apply simple math formulas.
  • Ability to handle cash transactions, and count cash.
• Reasoning Ability:
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills:
  • To perform this job successfully, an individual should have general computer software knowledge and keyboarding skills.
• Certificates and Licenses:
  • None required

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Majority of time is spent in the pharmacy.
• No exposure to blood, body fluids, or tissues.
• Protective equipment will be worn as necessary.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to sit, walk, and stand for long periods of time.
• Repetitive use of hands and fingers.
• Must be able to sit/stand in front of a computer for long periods of time.
• Must be able to physically operate the equipment used for the job.
• Physical demand requirements are in excess of those for sedentary work.
• Ability to lift and/or move up to 25 pounds and occasionally exert up to 50 pounds of force.
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.

Schedule: Monday through Friday with rotating Saturdays.

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources