Veterinary Receptionist / Client Service Representative

Kehoe Animal Clinic

Melbourne, FL

JOB DETAILS
SALARY
$17–$19 Per Hour
SKILLS
Calendar Management, Communication Skills, Compensation and Benefits, Corporate Policies, Customer Experience, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Employee Assistance Plan, Healthcare, Hospital, Legal, Mentoring, Organizational Skills, Presentation/Verbal Skills, Professional Services, Record Keeping, State Laws and Regulations, Team Player, Time Management, Transaction Processing/Management, Veterinary Medicine, Vision Plan, Writing Skills
LOCATION
Melbourne, FL
POSTED
Today

Kehoe Animal Clinicis seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital.

In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

  • Compensation: $17-19 per hour, for each hour worked
  • This is a flexible, full-time position, with a 4/10 schedule and availability needed Monday-Friday. No Weekends!

Full-time Benefits Package*:

  • Health package: Medical, dental, and vision insurance
  • Life insurance and disability
  • Employee Assistance Program (EAP)
  • 401k - with company match beginning 2027
  • Paid time off in accordance with site policy and applicable law
  • Personal pet discount

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

  • 1+years of experience in a customer service, reception, or client-facing role
  • Previous veterinary receptionist or healthcare-related front-desk experience preferred
  • Proficiency in the following skills:
    • Ability to manage a multi-phone line system while assisting in-person clients
    • Exceptional verbal and written communication skills
    • Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
    • Strong organizational and time management skills
    • Experience scheduling appointments and coordinating calendars preferred
    • Ability to accurately process payments and maintain financial records
    • Positive attitude and willingness to collaborate with a team
    • Ability to remain calm, professional and solution-oriented during busy periods

Why choose Kehoe Animal Clinic?

Located on Florida’s beautiful Space Coast, Kehoe Animal Clinic is a welcoming three-doctor practice providing high-quality, affordable care in a modern, well-equipped facility. Our services include wellness care, dentistry, surgery, acupuncture, and laser therapy.

Our culture is built on compassion, teamwork, mentorship, and growth. We strive to create an environment where every team member feels supported, respected, and empowered to develop their career.

If you’re looking for a clinic that truly feels like home—where your voice matters and your contributions are valued—we’d love to meet you.

#LI-TR1

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.

About the Company

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Kehoe Animal Clinic