Benefits:

• 401(k) matching
• Free uniforms
• 401(k)
• Employee discounts
• Paid time off

Client Care Representative (Full-Time)

Goosetown Animal Hospital – Coralville, Iowa


Do you enjoy helping people, staying busy, and working with animals? Goosetown Animal Hospital is looking for a friendly, organized, and compassionate Client Care Representative to join our growing team.


We are a thriving, privately owned small animal practice with a 5.0-star Google rating, and we pride ourselves on providing exceptional medical care while treating our clients, patients, and team members with kindness and respect.


What You'll Do

• Welcome clients and their pets with warmth and professionalism
  
  
• Answer a multi-line phone system
  
  
• Schedule appointments and manage the daily appointment flow
  
  
• Check clients in and out efficiently
  
  
• Process payments and maintain accurate records
  
  
• Communicate clearly with doctors and technicians
  
  
• Help create a calm, positive experience for every client and patient
  
  
• Perform light administrative and cleaning tasks to keep the reception area organized
  
  

We're Looking For Someone Who:

• Enjoys working with people and animals
  
  
• Remains calm and organized in a fast-paced environment
  
  
• Has excellent communication and customer service skills
  
  
• Is dependable, punctual, and detail-oriented
  
  
• Works well both independently and as part of a team
  
  
• Learns new computer software quickly
  
  
• Can multitask without sacrificing accuracy
  
  

Experience


Previous experience in a veterinary clinic, medical office, dental office, or other customer service environment is preferred but not required. We are happy to train the right person with an outstanding attitude and strong work ethic.


Why Join Goosetown Animal Hospital?

• Privately owned practice where your voice matters
  
  
• Supportive, team-oriented culture
  
  
• Excellent reputation in the community
  
  
• Opportunity to build lasting relationships with clients and their pets
  
  
• Paid vacation
  
  
• Retirement plan with employer match
  
  
• Employee pet care discount
  
  
• Uniform allowance
  
  
• Paid holidays
  
  
• Competitive hourly wage based on experience
  
  

If you enjoy making a difference in people's lives and love working with animals, we'd love to meet you.


Please include a resume and a brief note telling us why you'd be a great fit for our team.