Veterinary Receptionist Full Time

Benefits:

• Free uniforms
• Paid time off
• Company parties
• Flexible schedule
• Training & development
• 401(k)
• Employee discounts

Benefits/Perks

• Flexible Scheduling
• Career Advancement Opportunities
• Competitive Compensation
• Fun Working Environment
• Interact with Pets

Job Summary
Highlands Ranch Animal Hospital is a Veterinary practice, located in beautiful Carmel Valley. We are searching for a qualified candidate to fill a Full-time veterinary receptionist.  This position requires an outgoing, enthusiastic, motivated, compassionate, and dependable person with a positive attitude and excellent customer service skills.   We are a small animal exclusive practice that is growing fast. Come work in a healthy and happy work environment with room to grow, at every level.  A minimum of 2 years of professional Veterinary experience required. If you possess these qualities and are looking for a long-term commitment, we look forward to meeting you. We are a paperless practice, therefore a working knowledge of Cornerstone is ideal, but not required.   Wage based on experience.  Visit us at our website at www.highlandsranchanimalhospital.com  to see what we are all about! Contact/send resume to Jessica Eastwood at jessica.eastwood@highlandsranchanimalhospital.com  


Our clinic hours are Monday – Friday 7:30 am to 6:00 pm. We are closed on the weekends and observed Holidays. 

Job Duties

• Greet clients in a friendly and professional manner.
• Computer skills which include excel, word, type 30 words per min, email and shows accuracy in inputting details.
• Answer client inquiries about basic animal care questions and routine procedures
• Educate clients on OTC products, nutraceuticals, heartworm and parasite preventatives to promote sales.
• Checking in and checking out patients
• Record and attach medical records entries accurately.
• Ensures that records are up to date and accurate with patient and client information. 
• Prepare health certificates, immunization certificates.
• Able to go over euthanasia services
• Handle client/patient transfers and obtain records from other hospitals.
• Accurately handle payment transactions (online, cc, cash/check)
• Receives and relays telephone, fax and email messages accurately and promptly.
• Enter and update client and patient information into practice computer software, including taking pictures of pets and attaching to chart.
• Able to turn future clients (phone shoppers) into clients through effective and pleasant communication.
• Schedules and communicates with ultrasound appointments.
• Assist in keeping exam rooms clean and orderly in between appointments.
• Calls surgery reminders with pre operative instruction for next day surgeries and print estimates.
• Calls to remind new clients for next day appointments.
• Calls clients who are 10 minutes late.
• Accurately performs end of day, end of month (printed), and end of year (printed).
• Maintains positive, cooperative and respectful relationships with other employees.