Veterinary Receptionist

Los Lunas Animal Clinic is seeking a Client Service Representative to join our reception team! Our client care team serves a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment.

This is a Full-Time position, with a 4/10 schedule and availability needed M/T/W/F and rotating Saturdays.

Full-Time Benefits and Compensation**

• Compensation: $13-$16 per hour, for each hour worked*
• Health Package: Medical, Dental, and Vision Insurance (with HSA options)
• Life Insurance and Disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Long-term professional growth
• And more!!

Minimum Qualifications and Skillset:

• 1+ years of customer service experience required
• Previous veterinary experience is required
• Proficiency in the following skills:
  • Excellent phone skills
  • Computer acumen
  • Client service
  • Conflict resolution

Los Lunas Animal Clinic is a progressive, modern two-doctor veterinary hospital in the heart of Los Lunas, New Mexico, proudly delivering exceptional animal care to the community since 1987.With an unwavering commitment to providing the highest standard of comprehensive health care for every species—small animals, large animals, exotics, and even reproductive cases—LLAC blends compassionate medicine with cutting-edge technology and a strong focus on client education and preventive care. This is a place where you can grow your skills, make a real impact in a diverse caseload, and join a team dedicated to improving the lives of both animals and the people who love them.

#SPO

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.