We’re looking for a friendly, organized, and dependable Client Service Representative (CSR) to join our team part-time! As the first and last point of contact, our reception team plays a vital role in creating a positive, seamless experience for both clients and their pets.
At Advanced Veterinary Care of Vestavia, we pride ourselves on being a locally owned, all-in-one veterinary clinic where pets feel safe, people feel heard, and our team works together to provide exceptional care.
What You’ll Do
- Greet clients and pets with a warm, welcoming attitude
- Answer phones and assist with appointment scheduling
- Check patients in and out accurately and efficiently
- Communicate clearly with doctors, technicians, and team members
- Process payments and maintain accurate records
- Help keep the front desk organized and running smoothly
What We’re Looking For
- Strong communication and customer service skills
- Ability to multitask and stay organized in a fast-paced environment
- Positive attitude
- Reliability and strong attention to detail
- Ability to remain calm and professional under pressure
- Veterinary or medical office experience is a plus, but not required
Schedule
We are seeking a team member who can work 2–4 days per week, with preferred availability from 3:00 PM–6:00 PM. Scheduling is flexible; however, candidates must be available from 3:00 PM–6:00 PM at least two evenings each week, including Thursday evenings. Availability from 9:00 AM–12:00 PM one Saturday per month is also preferred.
At Advanced Veterinary Care of Vestavia (AVCV), we’re more than just a veterinary clinic — we’re a community built on compassion, respect, and a shared commitment to quality of life for our patients, clients, and team members. As a privately owned, women-led practice, we value individuality and foster a positive, drama-free environment where personal and professional growth is celebrated. Our core values — Positivity, Flexibility, Growth, Relationships, and a Quality of Life Guarantee — guide everything we do. From tailored patient care and cutting-edge medical treatment to supportive scheduling and mentorship for our team, AVCV is truly “Where Happy Meets Healthy.” Join us and be part of a team that’s passionate about making a difference for pets and the people who love them.