Thistle Veterinary Clinic – Opening summer 2026 in Seattle, WA (Near Seattle Center)
Full Time | Monday–Thursday
Thistle Veterinary Clinic is a brand new, privately owned small animal general practice clinic focused on building long-term relationships and providing thoughtful, individualized care to every pet and family we serve.
We are looking for a Client Service Representative (CSR) who is warm, organized, and thrives in a collaborative, team-oriented environment.
Responsibilities
• Answer and manage incoming phone calls in a professional and friendly manner
• Schedule appointments while optimizing workflow
• Monitor and respond to voicemails and emails; triage and route appropriately
• Greet clients and patients; manage check-in and check-out process
• Process payments and maintain accurate records
• Request, send, and attach medical records
• Maintain accurate client and patient information in ezyVet
• Communicate effectively with the medical team to keep the day running smoothly
Qualifications
• Strong communication and customer service skills
• Ability to multitask and stay calm in a fast-paced environment
• Detail-oriented and organized
• Comfortable with computers and learning new systems
• Veterinary or medical front desk experience preferred, but not required
Compensation & Benefits
• $22–$28/hour, depending on experience
• Health insurance
• Paid time off + WA sick leave
• Employee pet care discount
• CE allowance and uniform stipend
• Consistent 4-day work week
About Us
At Thistle Veterinary Clinic, we believe great medicine starts with strong relationships—with our clients, our patients, and each other. We aim to build a supportive, positive, and calm environment where people enjoy coming to work and feel proud of the care they provide. As a small, growing practice, our team works closely together and supports each other to maintain a smooth and sustainable daily workflow.
How to Apply
Please submit your resume and a brief note about why you’re interested in joining our team to [email protected]