Veterinary Receptionist

Veterinary Receptionist - 59792 - Mission Pet Health

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Veterinary Receptionist

General Information

Ref #

53393

Department

Clerical

Job Site

Brookstone Animal Hospital

Date Published

08-03-2026

Pay Class

Full-Time

Base Min.

$ 15

Base Max.

$ 18

Description & Requirements

Company Overview

Brookstone Animal Hospital in Acworth, GA, is driven by a mission to provide modern and up-to-date medicine while tailoring care to the individual needs of each patient and owner. We are proud to be recognized globally for our commitment to excellence, operating as an American Animal Hospital Association (AAHA) accredited facility. This prestigious accreditation means we regularly undergo rigorous evaluations to ensure our standards of care meet or exceed the benchmarks set for surgery, patient care, diagnostic imaging, and emergency services. The local community recognizes this dedication, giving us an excellent 4.8-star Google rating. If you are seeking a place where you can make a genuine impact on patient health and do your best work alongside devoted teammates, this is your opportunity.

Your teammates here are highly devoted to medicine and share a focus on continuous improvement. We believe in building a professional relationship where your skills are valued, and you are supported by a collaborative team that includes four Associate Veterinarians. We prioritize maintaining an educational and supportive environment where everyone can succeed. You will be joining an established practice, operating since 2014, known for offering both wellness and urgent care services, which provides a diverse caseload and the opportunity to expand your professional competencies every day.

Brookstone Animal Hospital offers comprehensive small animal care, ensuring you have the resources necessary for exceptional patient outcomes. Our facility provides the full spectrum of medical services, including Wellness and Prevention, Testing and Diagnostics, Advanced Care, and complex Surgical Procedures. The AAHA accreditation reinforces our commitment to high standards across all medical areas, especially in critical fields like anesthesiology and emergency services. We are set up to handle urgent care cases, providing a challenging and rewarding environment for you to utilize your skills fully and grow professionally.

Located in Acworth, GA, the hospital serves a loyal and engaged pet-owning community that has trusted us for care since 2014. Acworth offers a supportive setting for your personal and professional life. The excellent client reviews and high Google rating reflect a community that deeply respects and values the comprehensive medical care we provide, making it an ideal setting for ambitious veterinary professionals looking to build deep client relationships.

Location Address

5410 Brookstone Dr NW, Acworth, GA 30101

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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