Veterinary Receptionist

Veterinary Receptionist | $20–$22/hr
Location: Williston, VT
Schedule: Full-Time | Five 8-Hour Shifts or Four 10-Hour Shifts
Compensation: $20–$22/hour

PEAK Veterinary Referral Center in Williston, VT is hiring a Veterinary Receptionist to join our Client Services team. As a Veterinary Receptionist, you’ll be the first point of contact for clients, patients, and referring veterinarians while supporting our specialty and urgent care teams.

This Client Care Specialist role is ideal for someone who enjoys helping people, thrives in a fast-paced animal hospital environment, and is passionate about creating a positive client experience during every interaction.

Compensation

• $20-$22/hour based on experience, skills, and knowledge

• Continuing Education & Uniform Allowance + Free VetBloom access (RACE-approved CE)
• CVT/LVT/RVT license reimbursement
• RECOVER Training for advanced CPR skills
• Veterinary Technician Education Sponsorships + VTNE reimbursement + VTS Support
• 16-Week VTNE Study Group
• Professional Development Assistance
• PTO
• Working a holiday = DOUBLE Pay!
• Employee Referral Bonuses + Employee Pet Discount
• Access exclusive financial benefits to help you save on student loans, mortgages, and personal loans
• NVA Pet Resort Discount + Pet Insurance Discount
• Medical, Dental, Vision + HSA/FSA Options
• Insurance Options: Life and AD&D + Short & Long-Term Disability + Critical Illness + Accident + Hospital Indemnity
• 401(k) with employer match
• Employee Assistance Program

• Five 8-hour shifts or four 10-hour shifts
• Hours scheduled between 7:30 AM – 7:00 PM
• Rotating weekends required

• Welcome clients and patients while creating a positive and compassionate first impression
• Educate clients and referring veterinarians about hospital services and specialty care offerings
• Schedule appointments across multiple specialty departments and urgent care services
• Answer incoming phone calls and emails with professionalism and empathy
• Coordinate appointment reminders, follow-up communications, and client outreach
• Accurately maintain patient records, client information, and medical documentation
• Collaborate with veterinarians, technicians, and support staff to ensure a seamless client experience
• Support daily front desk operations while managing multiple priorities efficiently

• Previous customer service, reception, or client-facing experience required
• Veterinary reception or animal hospital experience preferred
• Exceptional communication and interpersonal skills
• Ability to multitask and remain organized in a fast-paced environment
• Strong attention to detail and accuracy with records and scheduling
• Professional, compassionate, and client-focused approach
• Ability to adapt to changing priorities and unexpected situations
• Comfortable working collaboratively within a team-oriented environment
• Fluent English speaking and reading skills required

• Internal Medicine
• Surgery
• Oncology
• Radiology
• Behavior

• An inclusive, welcoming, and supportive team culture
• Career development through mentorship and advanced training opportunities
• Exposure to high-quality medicine and diverse caseloads
• A collaborative environment where your ideas and contributions matter
• Access to Ethos Veterinary Health's industry-leading education and development programs

• Burlington, VT & South Burlington, VT
• Essex Junction, VT & Essex, VT
• Colchester, VT & Shelburne, VT
• Milton, VT & St. Albans, VT
• Richmond, VT & Waterbury, VT
• Montpelier, VT & Plattsburgh, NY

Know Someone Amazing?
If this role isn’t the right fit but you know a great CVT, send them our way!
Email Katelin.Shephard@ethosvet.com—you could earn a $1,250 referral bonus if they’re hired.

Considering Relocating?
Great talent can come from anywhere, and we welcome candidates who are considering a move. Whether you're relocating from another city, another state, or across the country, our Talent Acquisition team is here to support you throughout the hiring process and answer questions about the role, the hospital, and the surrounding community.

 

About Ethos Veterinary Health

Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.
Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.
Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.
At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Join Us
At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care.

Equal Opportunity Employer
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

• Burlington, VT: 05401, 05405, 05408
• Essex Junction, VT: 05452
• Milton, VT: 05468
• Colchester, VT: 05446

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