Vice President, Digital Engineering - Optum Consumer

UnitedHealth Group Inc.

Hartford, CT

JOB DETAILS
SALARY
$200,400–$343,500 Per Year
SKILLS
Agile Programming Methodologies, Amazon Web Services (AWS), Applications Security, Artificial Intelligence (AI), Benchmarking, Best Practices, Budgeting, Business Support, Cloud Computing, Communication Skills, Computer Science, Consumer Branding, Continuous Improvement, Cost Control, Cross-Functional, Customer Experience, Customer Relations, Data Analysis, Data Quality, Data Science, Delivery Management, DevOps, Ecosystems, Engineering, Establish Priorities, Financial Services, GCP (Good Clinical Practices), HIPAA (Health Insurance Portability and Accountability Act), Health Plan Membership, Healthcare, Improvement Metrics, Information/Data Security (InfoSec), International Health, Internet Security, Leadership, Leading Edge Technology, Legal, Medical Products, Mentoring, Metrics, Microservices, Microsoft Windows Azure, Natural Language Processing (NLP), Patient Safety, People Management, Performance Metrics, Process Improvement, Product Engineering, Production Systems, Regulations, Risk Analysis, Risk Management, Security Compliance, Software Development, Software Engineering, Team Lead/Manager, Technical Leadership, Technical Strategy, Technical Support, Time Management, User Interface/Experience (UI/UX), Work From Home, eCommerce
LOCATION
Hartford, CT
POSTED
7 days ago

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.

The Optum Technology Digital Leadership team is transforming Optum to be an industry-leading Consumer brand, delivering personalized digital solutions that empower direct to consumer digital first experiences that educate, guide and empower consumers to the right care across all lines of business for Optum.

In this leadership role, you will be responsible for leading a Product Engineering team for the Optum Financial and Optum Health digital experiences making our consumer obsessed digital vision come to life. You will lead the organization through the creation and transformation of digital experiences serving patients, health plan members, employers, and providers. This leader will design and deliver the common component technology platform as well as our next generation consumer experiences. They will be responsible for the platform and application Engineering strategy, leading an integrated team focused on driving continuous, metrics-backed improvements to the digital experience through product and engineering disciplines. You will partner across Optum and external partners to oversee (and be accountable for) end-to-end digital experiences.

Candidates for this role need to be seasoned engineering leaders with deep expertise in digital product delivery, have proven experience designing and executing on multi-brand and/or line of business mobile and web properties, deep understanding of direct-to-consumer digital products and ecosystems, and how to optimize cost and reuse.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

For all hires within 30 minutes of an office in Minnesota or Washington, D.C, you'll be required to work a minimum of four days per week in-office.

Primary Responsibilities:

  • Engineering Leadership

  • Define and execute a long-term engineering vision aligned with the company's digital health strategy and growth goals

  • Build, lead, and scale a high-performing global engineering organization with a culture of innovation, accountability, and inclusion

  • Recruit and mentor senior engineering leaders, fostering both technical and people management capabilities

  • Consumer Application Excellence

  • Lead the development of robust, scalable, secure, and user-friendly consumer-facing applications accessed by millions of users

  • Ensure product performance, reliability, and uptime meet the highest standards for public-facing systems

  • Drive technical decision-making that enables speed, scalability, and flexibility across the stack

  • AI & Data Integration

  • Oversee the integration of AI/ML-driven features (e.g., personalized recommendations, NLP, intelligent triage) into consumer products

  • Partner with data science and product teams to deliver data-informed user experiences that support improved health outcomes

  • Ensure responsible use of AI, including data ethics, explainability, and alignment with healthcare regulations

  • Healthcare Compliance & Security

  • Ensure all systems are designed and maintained in accordance with HIPAA, HITRUST, SOC 2, and other relevant regulatory standards

  • Collaborate with Security, Legal, and Compliance teams to implement privacy and risk mitigation best practices

  • Proactively identify and address risks related to data integrity, patient safety, and information security

  • Operational & Organizational Efficiency

  • Manage delivery timelines, budgets, team structures, and prioritization across complex product portfolios

  • Establish and measure KPIs, engineering health metrics, and delivery benchmarks to drive continuous improvement

  • Implement and evolve best-in-class software development practices, DevOps, and infrastructure operations

  • Cross-functional Collaboration

  • Partner closely with Product, Clinical, Security, UX, and Executive teams to ensure technical strategy supports overall business and patient-impact goals

  • Act as a strategic voice for engineering in company-wide planning and decision-making

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field, or equivalent experiences
  • 15+ years of software engineering experience, with 5+ years in senior engineering leadership roles
  • Proven track record building and scaling consumer-grade digital products with millions of users (ideally in healthcare, wellness, fintech, or e-commerce)
  • Experience leading matrixed, geographically dispersed engineering teams across multiple time zones
  • Proven understanding of AI/ML integration in production environments (especially within consumer-facing products)
  • Demonstrated expertise in Agile methods, cloud platforms (AWS, GCP, Azure), microservices architecture, DevOps, and application security
  • Excellent communication, influence, leadership, and stakeholder management skills

Preferred Qualifications:

  • Experienced Product Engineering leader
  • Experience building at scale GenAI solutions in production environments
  • Healthcare industry experiences
  • Financial Services industry experiences
  • All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $200,400 to $343,500 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

About the Company

U

UnitedHealth Group Inc.

UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others.

What we do

Gain insights on how we work to help people live healthier lives and help make the health system work better for everyone by watching this video.

https://www.youtube.com/watch?v=5PbNyi2IDkY

Caring. Connecting. Growing together.

Being a part of UnitedHealth Group means working to improve health outcomes for everyone, including yourself. Here is how:

Caring. Your total health and well-being are important to us. Whatever matters most to you — we have resources to help you be your best at work and at home. The benefits range from free Peloton courses to financial counseling. Learn more about what we offer.

Connecting. We recognize our collective power to make an impact across our communities because we believe the health of any society is measured by the overall health of its people. Learn more about our culture.

Growing together. UnitedHealth Group is full of inspiring career stories, and we offer a lifetime of opportunities. Discover all the ways you can learn, grow and develop.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1977
WEBSITE
http://careers.unitedhealthgroup.com/