Automotive Industry, Business Growth, Business Model, Business Operations, Business Strategy, Coaching, Communication Skills, Continuous Improvement, Cross-Functional, Customer Experience, Customer Relations, Data Analysis, Ecosystems, Industry Standards, Leadership, Operations Management, Organizational Development/Management, Process Improvement, Product Pricing, Profit & Loss, Profit & Loss Management, Retail, Retail Management, Retail Operations, Return on Investment (ROI), Sales, Strategic Planning, eCommerce, eCommerce Sales
LOCATION
Akron, OH
POSTED
10 days ago
Reporting to MD Americas & Chief Sales Officer Americas Consumer (Executive Committee), the Vice President & General Manager, Goodyear Retail leads the Goodyear and Just Tires retail portfolio which includes the strategy, commercial performance, and customer experience across 500+ company-owned locations nationally. This role will provide leadership and direction, ensuring alignment with organizational goals and providing coaching and development to retail leadership across the region, fostering a high-performance, customer-oriented culture.
Job Duties / Responsibilities may include, but are not limited to:
Develop winning growth strategies that drive revenue and profitability while confirming the brand's iconic positioning in the automotive ecosystem
Increase B2C sales via a customer-focused and insight led approach. Identify opportunities for a redefined value proposition, and superior service
Drive a data/analytics-oriented culture, supporting decisions with ROI analyses and optimizing pricing and business models
Lead the end-to-end customer experience, redefining the journey and continuously improving satisfaction
Refine operations to increase efficiency, ensure consistency, and deliver extraordinary customer and employee experiences
Collaborate across the enterprise and partner with key stakeholders to deliver company-wide objectives
Key Experience
15 or more years of senior sales leadership experience with a deep understanding of automotive industry and business operations
10 or more years of experience working in leadership position(s) accountable for strategy development and execution
Experience successfully leading a multi-unit retail operation with at least 300 stores / outlets
Previous experience managing retail organization, preferably in auto or adjacent industries
Previous experience managing a P&L (profit and loss) as part of a business leadership experience
Proven track record in building and leading high-performing teams
Key Skills
Highly strategic, operationally, and strategically savvy utilizing a data-driven mindset and long-term vision
Demonstrated ability to profitably grow a business, set/execute a forward-looking business strategy and deliver results in a fast-paced/competitive environment
Strong business/financial acumen with a working knowledge of the competitive landscape
Strong communication, influencing and motivational skills
Inspirational leader able to manage cross-functional, geographically dispersed teams, creating a vision and inspiring others to action
Leadership style consistent with the Goodyear Values: Exceptional, Innovative, Relentless, Bold and Leads with "One Team" mindset
#LI-FA1
Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate
If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
About the Company
T
The Goodyear Tire & Rubber Co
Looking back, the founding of The Goodyear Tire & Rubber Company in 1898 seems especially remarkable, for the beginning was anything but auspicious. The 38-year-old founder, Frank A. Seiberling, purchased the company's first plant with a $3,500 down payment -- using money he borrowed from a brother-in-law Lucius C. Miles. The rubber and cotton that were the lifeblood of the industry had to be transported from halfway around the world, to a landlocked town that had only limited rail transportation.