Vice President - HIM Services

Job Title: Vice President - US HIM Services

Location: US (Remote / Hybrid)

Reports To: Senior Vice President, HIM Services

FLSA Classification: Exempt / Full-Time

Salary Range: $150,000-$220,000

• Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored to your geography and expertise.

Position Overview

The Associate Vice President - US HIM Services is responsible for the senior-level oversight and management of US-based HIM coding operations, including direct leadership of US coding managers and their coding teams. This role ensures operational excellence, coding quality, compliance, and scalable service delivery across all US HIM coding functions. In addition to coding oversight, AVP leads utilization review (UR) program management, vendor management, and HubSpot-driven client onboarding, serving as a key strategic partner to the VP, HIM Services. This role drives improved client outcomes and financial results while fostering a collaborative, high-performing team culture.

This position role-models all Coronis values of Excellence, Commitment, Partnership & Integrity.

Key Responsibilities

• Strategic Vision, Customer-Centricity & Drive for Results
• With guidance from the VP, HIM Services, set the operational direction for US HIM coding operations; provide direct oversight of US coding managers and their teams to ensure consistent, high-quality, compliant service delivery.
• Develop and manage staffing budgets; drive gross margin improvement through process simplification, role standardization, automation, and productivity & utilization gains.
• Improve client retention by driving outcomes against key metrics including TAT, SLA compliance, coding quality, and denial rates; build trusted relationships with clients and internal stakeholders.
• UtilizationReview (UR) Program Oversight
• Oversee UR programs for compliance, clinical rigor, and payer alignment; integrate UR with coding and CDI teams tooptimizelevel-of-care designation and denial prevention.
• Monitor UR KPIs (authorization rates, denial rates, appeal success) and ensure workflows reflect current CMS, InterQual/Milliman, and payer guidelines.
• Vendor Management
• Manage HIM-related vendors and technology partners; oversee contract performance, SLA compliance, scorecards, and renewals; evaluate and onboard new vendors as needed.
• HubSpot Client Onboarding & CRM Management
• Own the client onboarding process in HubSpot CRM, ensuringaccuratesetup, pipeline tracking, andtimelysales-to-operations handoff for all new US HIM accounts.
• Maintain onboarding workflows and data integrity; serve as the primary operational contact during go-live, coordinating across coding, credentialing, IT, and compliance teams.
• Operational Excellence, Quality & Compliance
• Maintain standardized processes, QA protocols, and KPI reporting across US HIM coding operations; drive continuous improvement to maximize efficiency and minimize errors.
• OptimizeDRG and HCC capture; analyze denial trends and implement root-cause corrective actions; ensure compliance with ICD-10-CM/PCS, CPT, HCPCS, HIPAA, and CMS billing guidelines.
• People Leadership & Collaboration
• Build a high-performing team through talent development, succession planning, and strong engagement; foster a unified One Team culture across US HIM coding functions.
• Support client escalations and collaborate cross-functionally to enable rapid onboarding of new employees and new clientbusiness.

Key Success Measures

• Financial:Budget vs. Actual spend, Gross margin improvement, Vendor cost performance.
• Operational:Coding quality & productivity, UR KPIs, Vendor SLA compliance, HubSpot onboarding cycle time.
• Client:Client retention %, NPS score, Escalation resolution time.
• People:Engagement Score, % team multi-skilled, Top talent development & retention.

Qualifications

• Bachelor's degree in Health Information Administration, Healthcare Management, or equivalent;Master'spreferred.
• Professional Credentials: CCS, CPC, CIC, RHIA, or RHITrequired; CDI (CDIP/CCDS) or UR (ACM/CCM) credentials.
• 7+ years of progressive HIM experience, including3+ years in a senior leadership role with direct oversight of coding managers and teams.
• Experience withutilizationreview, vendor management, and HubSpot CRM in a healthcare services or revenue cycle environment.
• Strong business acumen, analytical skills, and communication ability;track recordof driving productivity improvements through process improvement and automation.
• Working knowledge of ICD-11 structure and anticipated US transition requirements.

Competencies

• Strategic Vision & Drive for Results
• Customer-Centricity & Change Leadership
• HIM Coding Operations Expertise (IP, OP, CDI)
• UtilizationReview Program Management
• Vendor Management & Partnership Governance
• Operational Excellence & Data-Driven Decision Making
• People Leadership & Team Development
• Quality, Compliance & Risk Management

Additional Information:

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

Coronis Health is committed to creating a diverse and inclusive environment where all employees are treated fairly and with respect. We are an equal-opportunity employer, providing equal opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. We welcome and encourage applications from candidates of all backgrounds.